87213 - ORGANIZATIONAL BEHAVIOUR

Conoscenze e abilità da conseguire

This course aims to provide the fundamental principles of organization design and behaviour. The student will learn how to properly apply the most important tools in the areas of organizational design and behaviour to improve firm performance. Business cases will be used to show how organizational tools and techniques can be adopted with efficacy in the context of the travel, tourism and hospitality industries.

Contenuti

• Organizational Theories: scientific management, classical school of administration, human relations school, contingency theories
• Managing individuals: Attitude- Meaning, Formation, Change and Concept; Perceptions and attributions
• Motivation theories and its implications for organization
• Job Satisfaction, Job Design, Job Structure
• Managing groups and teams: functions; models, structures and norms
• Managing cultures: the impact of organizational culture at work; the functions of organizational culture
• Theories of leadership
• Work Life Balance
• Power and Politics
• Conflict and Negotiation

Testi/Bibliografia

Stephen P. Robbins and Timothy A. Judge (2016). Organizational Behavior (17th edition)

Daft, RL Organization Theory and Design. 11th Edition . Cengage Learning, 2010 (selected chapters).

Kinicki, A. and Kreitner, R. 2009. Organization Behavior: key concepts, skills & best practices. New York: McGraw-Hill Companies, Inc (selected chapters).

Additional readings and case study material will be provided in class

Metodi didattici

We will follow formal class room teaching and will try to have group discussion for several topics. We will discuss case studies to understand real world implications of the organizational theories and concepts.

Modalità di verifica e valutazione dell'apprendimento

Group assignments: 30%

Final written exam: 70%

Strumenti a supporto della didattica

This course will be online.

Orario di ricevimento

Consulta il sito web di Yupal Sanatkumar Shukla