24676 - Psychology of Communication in Health-Related Contexts

Academic Year 2018/2019

  • Teaching Mode: Traditional lectures
  • Campus: Bologna
  • Corso: First cycle degree programme (L) in Dental Hygiene (cod. 8481)

Course contents

The role of the psychosocial context around the patient and the therapy, Placebo and Nocebo Responses. and their clinical implications

Frequent mistake in medical information disclosure.

The effect of first impression in the health care context, implicit bias and caring

Kids and family, how to get compliance

Readings/Bibliography

  1. Benedetti, F (2012). L’effetto Placebo. Breve viaggio tra mente e corpo. Carocci Editore.
  2. Mattarozzi K., Sfrisi F., Caniglia F., De Palma A., Martoni M. What patients’ complaints and praise tell the health practitioner: implications for health care quality. A qualitative research study. International Journal for Quality in Health Care 2016, doi: 10.1093/intqhc/mzw139
  3. Mattarozzi K., Colonnello V., De Gioia F., Todorov A. I Care, even after the first impression: facial appearance-based evaluations in health care context. Social Science and Medicine 2017, 182, 68-72.

Teaching methods

Classes and Lab Tests

Assessment methods

Written Test

Office hours

See the website of Katia Mattarozzi