- Docente: Enrico Supino
- Credits: 6
- SSD: SECS-P/07
- Language: English
- Teaching Mode: Traditional lectures
- Campus: Rimini
- Corso: Second cycle degree programme (LM) in Service Management (cod. 5943)
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from Apr 15, 2024 to May 23, 2024
Learning outcomes
At the end of the course students can manage information systems that help managers to make long-term decisions and monitor company strategies. Since financial performance are driven by non-financial drivers like product quality, process efficiency, customer satisfaction and knowledge, the course provides the opportunity to learn the most widely known multidimensional control systems (Balanced ScoreCard, Key Performance Indicators etc.) and addresses some issues related to the multiplicity of metrics used, the strengths and the limitations of such multidimensional control systems and their effective employment in practice
Course contents
- Managerial accounting and the business environment
- Cost-Volume-Profit relationships for multi-product firms
- Relevant costs for decision making
- Strategic control systems
- Pricing products and services
- Profitability analysis
- Business analytics
Readings/Bibliography
The study material will be distributed during the lectures.
Teaching methods
Lessons in presence and case studies.
Assessment methods
Written test and optional class tests.
Below is a table showing the equivalence between the grades in thirtieths and an opinion on the understanding of the subject:
- <18 insufficient
- 18-23 sufficient
- 24-27good
- 28-30 very good
- 30 with honors excellent
Office hours
See the website of Enrico Supino