- Docente: Marzia Saglietti
- Credits: 6
- Language: Italian
- Teaching Mode: Traditional lectures
- Campus: Bologna
- Corso: First cycle degree programme (L) in Communication Sciences (cod. 8885)
Learning outcomes
At the end of the course students will know the main theoretical models and the main techniques of good communication in interpersonal relations, i.e. self and other's awareness, assertive communication, emotional focusing
Course contents
The course will be focused on relationship and emotion in interaction. The following topics will be specifically addressed:
- motivations and functions of relations
- Transactional Analysis
- listening, empathy and awareness
- assertivity and emotions
Readings/Bibliography
The following references are the same for attending and not attending students:
Enrico Cheli (2016). Relazioni in armonia. Sviluppare l'intelligenza emotiva e le abilità comunicative per stare meglio con gli altri e con se stessi. Milano, Franco Angeli, cap. 4, 5, 6, 7
Domenico Di Lauro (2011). Manuale di Comunicazione Assertiva. MI: Xenia edizioni, cap. 2, 3, 4, 5, 6
Muriel James, Dorothy Jongeward (2001-2015). Nati per vincere. Analisi transazionale con esercizi di Gestalt. MI: edizioni San Paolo, cap. 2
The knowledge of further materials uploaded by the teacher during the lessons is mandatory
Teaching methods
fronted lectures, individual, collective and group exercises, self perception and self evaluation tests, simulation exercises, role playing
Assessment methods
Final exam consists in multiple choice test. The exam will be held together with module 1.
Teaching tools
Videos, transcripts, tests, audio and video-recordings
Office hours
See the website of Marzia Saglietti