82179 - MANAGEMENT SKILLS

Conoscenze e abilità da conseguire

The aim of the course is to provide students with the theoretical and practical framework related to the profile Staff, Competencies, Motivations and performance required to top managers and middle managers. At the end of the course students are able to: (a) understand the key issues related to the evaluation of managers and curricular components; (b) analyze the management's aspects linked to the business dimension, to the phase of life cycle and to the strategic focus in connection with the elaboration and management of business plans; (c) evaluate and use the potentialities of the networking approach in project and business networks development.

Testi/Bibliografia

Book:

• Whetten D.A. & Cameron, K.S. (2016). Developing Management Skills, Global Edition, 9/E. Pearson Higher Education.

Articles:

• Dobbin, F., & Kalev, A. (2016). Why diversity program fails. Harvard Business Review, 94(7).
• Goleman, D. (1998). What makes a leader? Harvard Business Review, 82-91.
• Pfeffer, J. (2010). Building Sustainable Organizations: The Human Factor. Academy of Management Perspectives, 34–45.
• Hershcovis, M. S., Turner, N., Barling, J., Arnold, K. A., Dupré, K. E., Inness, M., . . . Sivanathan, N. (2007). Predicting workplace aggression: A meta-analysis. Journal of Applied Psychology, 92, 228–238
• Zhou, Z. E., Yang, L.-Q., & Spector, P. E. (2015, March 23). Political Skill: A Proactive Inhibitor of Workplace Aggression Exposure and an Active Buffer of the Aggression-Strain Relationship. Journal of Occupational Health Psychology.
•  Holt, D. T., Armenakis, A. A., Feild, H. S., & Harris, S. G. (2007). Readiness for organizational change: The systematic development of a scale. Journal of Applied Behavioral Science, 43: 232-255.
• Armenakis, A. A., Harris, S. G., & Mossholder, K. W. (1993). Creating readiness for organizational change. Human Relations, 46: 681-703.
• Greenberg (1990).Organizational justice-yesterday, today and tomorrow. Journal of Management, 16, 2, 399-432.
• Colquitt et al. (2013). Justice at the Millennium, a Decade Later: A Meta-Analytic Test of Social Exchange and Affect-Based Perspectives. Journal of Applied Psychology, Vol. 98, No. 2, 199–236
• Latham G. & Mann S. (2006). Advances in the science of performance appraisal: Implications for practice, International Review of Industrial and Organizational Psychology, 21.
• Ferrari F. (2014). Organizational growth, merit and performance management. The contribution of socio-psychological approach in managing distortions and biases in performance evaluation. in Visintin F., Pittino D., Lauto G., Mazzurana P.A.M. (Eds.), Organising for growth: theories and practices, create space. Independent Publishing Platform.

Metodi didattici

Teaching methods consist of face-to-face lecturing, role plays, case studies, video analysis and simulations.

Modalità di verifica e valutazione dell'apprendimento

To pass the course, students will need to write a position paper. More specifically, students will be invited during the duration of the seminar to live a day "becoming a minority".

Students will need to choose at their best convenience a setting where they will be in a minority position and spend there some hours taking note of personal feelings and reactions and of those of people surrounding them. At the end of the experience, they will need to write a 4-5 page position paper in which they describe the experience, what they have felt and observed, trying to imagine how it could be their personal and professional life if they would live constantly in a minority position.

Example of the settings (list not exhaustive) might be the following:

• Students who practice a particular religion could attend the religious services of another congregation;
• Students who walk regularly could spend some hours on a wheelchair in a shopping mall;
• Students with sight could visit a school for blind people;
• Students supporting a sport team could attend a match from the opponent part;
• Students with a particular sexual orientation could attend a meeting of people from another sexual orientation.

The only rule to follow is not to expose self to danger and ask authorization to attend places if needed. Students are highly encouraged to attend settings for which they have an interest in discovering more.

The position paper will be evaluated on the following criteria: overall assessment of the paper, quality of the argumentations proposed, creativity in the chose of the setting, include sufficient detail and elaboration, include sufficient conclusions and personal reflections

Strumenti a supporto della didattica

All material used in this course will be published on AMS Campus and will consist of slides, articles to go deeper in the study of a subject and tests to favor self-awareness.

Orario di ricevimento

Consulta il sito web di Marcello Russo

Consulta il sito web di Filippo Ferrari