66308 - BUSINESS EXCELLENCE AND PROJECT MANAGEMENT M

Conoscenze e abilità da conseguire

knowledge about the fundamentals of business excellence, about the impact of business excellence on project management, knowledge and practical experience about project management; case studies of environmental and quality control issues in the design and manufacturing in modern industry; knowledge about the fundamentals of environmental and quality management; knowledge about eco design and manufacturing planning; knowledge about quality control fundamentals and process metrics. Competencies: (general) to have understanding of technical and scientific tools; to have basic understanding of problem facing industries management; communication skills; to be able to work in an international context; (specific) no specific requirements are requested. Detailed contents: evolution of management systems; ISO 9001 management systems; ISO 14001 environmental systems; environmental aspects in the electronics industry; eco design; European Directive 2002/95/CE “Restriction of Hazardous Substances”, known as Directive RoHS; European Directive 2002/96/CE “Waste Electrical and Electronic Equipment”, known as Directive WEEE; Production Management and Planning; ISO 17025 Quality Control.

Contenuti

1. What is a project?
2. Quality
3. Project cases
4. Total quality
5. Management systems
6. ISO 9000 & ISO 14000
7. Business excellence
8. Project management
9. 1st example of project
10. 2nd example of project
11. Excellence in projects
12. Project cases

Metodi didattici

Lectures are supported by teacher's professional experience and by students' case studies.

Modalità di verifica e valutazione dell'apprendimento

Written exam. On request a verbal session can be organized.

Strumenti a supporto della didattica

Lectures are actively supported by students' case studies.

Orario di ricevimento

Consulta il sito web di Gaetanino Costantino D'Emma