78365 - Web Communication

Academic Year 2018/2019

  • Docente: Martina Manescalchi
  • Credits: 9
  • SSD: SPS/08
  • Language: English

Learning outcomes

The course is aimed to transfer knowledge and techniques required to be able to define, manage and verify tourism business activity on the web in order to achieve a proper communication strategy and online promotion. To that end the course will focus on the performance and use of the main platforms of online communication and will treat about editing, social media, corporate website, brand reputation and everything to do with web communication, with practical examples and best practices. At the end of course students will be able to organize the content of web sites and portals, manage brand reputation and soical media accounts, track and share information about online traffic.

Course contents

Introduction to Hospitality Marketing

Digital Marketing for tourism

Social Media Communication: Facebook, Twitter, Instagram, YouTube

Social Media Advertising

Content Marketing and Inbound Marketing

Copiwriting for hotel and destination websites

SEO and SEM

Google Advertising

Email Marketing: newsletter, DEM, mailing

Brand Reputation Management

Introduction to Online Distribution

Tools & strategies to capture, engage and convert

Office hours

See the website of Martina Manescalchi