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75973 - Human Resource Management and Leadership

Academic Year 2019/2020

                
                        Docente:
                        Rosana Silveira Reis
                    
                        Credits:
                        6
                    
                        SSD:
                        SECS-P/10
                    
                        Language:
                        English
                    
                        Teaching Mode:
                        Traditional lectures
                        
                            Campus:
                            Rimini
                        
                            Corso:
                            Second cycle degree programme (LM) in
                            Business Administration and Management (cod. 8842)

                            Teaching resources on Virtuale

Learning outcomes

This course provides an examination of the roles and functions of human resource management in service organizations. The course examines how HR functions and techniques help an organzation to perform effectively and assist organizations to achieve a competitive advantage through the "service people".

Course contents

Human Resource Management: Globalization and HRM; Domestic HRM and International HRM; Home, Host and Third country employees; Organization and National Cultures; M&A and the role of HRM
Diversity management: Explore levels and types of diversity in organizations; Surface and Deep-level diversity; How to manage and leverage diversity; Managing role conflict and role ambiguity
Job design: definition of work; sociology concepts; job design; job description; startups
Attracting People: Job description (HR tool); Tactics, techniques and sources of recruitment, local and global; Importance of attracting qualified candidates; Selection techniques, tests and interviews; Headhunters
Developing People: Training; Development; Learning organization; On the job training and developing people’s potential; Appraisal performance; Feedback skills; Careers
Rewarding People: Remuneration elements; Compensation package; Types of rewards: financial and non-financial; Administering benefits; Employee recognition
Labor Relations: The actors in the labor relations: State, Employers and Trade Unions; History of Trade Unions; The roles of TU in the world; Industrial relations practices; Employment and Unemployment; Strikes
Trends in HRM: well being; stress and suicide; Y generation; Gender; workplace ergonomics; CSR
Culture: elements of culture; organization culture, national culture; models
Leadership: Evolution of Leadership theories; Trait perspective; Behavioral theories; Transformational leadership; Contingency perspectives and LMX

Readings/Bibliography

Kreitner, R., & Kinicki, A. (2013). Organizational behavior (10th ed.) McGraw-Hill/Irwin: New York (chapters 1, 4, 8, 10, 11 and 16).
Armstrong, M. & Taylor, S. (2014). Armstrong’s handbook of Human Resource Management Practice. 13th revised edition. Kogan Page Ltda.
Additional material distributed during the lessons

Facultative readings:

Clegg, S., Kornberger, M. and Pitsis, T. 2009. Managing & Organizations: An introduction to theory & practice. 2^th Edition. London: Sage Publications.
Buhler, P. (2002). Human Resource Management: All the information you need to manage your staff and meet your business objective. Streetwise Publication.
Harzing, A.W. and Pinnington, A. H. 2011. International Human Resource Management. 3^thEdition. London: Sage Publications.

Teaching methods

There are three contact hours per session with key concepts, methods and techniques being introduced via lectures. Group discussion, case studies, video materials and group assignments will be used to combine conceptual and experential approaches.

Assessment methods

Final grades will be based on class participation and case study presentations (40%) and a final written exam (60%).

Teaching tools

This course will be online.

Office hours

See the website of Rosana Silveira Reis