55778 - DEVELOPING MULTICULTURAL SKILLS IN GLOBAL CONTEXTS

Contenuti

This module aims to develop cultural intelligence (CQ) through enhanced interpersonal and intercultural communication skills to improve the effectiveness of students when working in and leading multi-cultural teams and when becoming managers in an international business environment.

More specifically, you will

• develop an understanding of culture, cultural differences, cultural values, beliefs and assumptions
• build an awareness of the benefits (and potential barriers) towards effective intercultural communication
• through a highly practical approach, explore how cultural differences can impact on group effectiveness, negotiations, communication, and personal presentation and impression
• use your cultural background as the basis for contrastive analysis across all forms of communication, including verbal, non-verbal, written and professional.
• Become more effective international team leaders

Learning outcomes

On completion of this module you will typically have knowledge and understanding of

• the concepts of societal culture and managerial culture, and the underlying attitudes, values and behaviours of different cultures
• recent research on the impact of cultural differences in management and communication
• the nature of communication
• cross-cultural issues in different forms of communication – verbal, non-verbal and professional
• how to develop and apply appropriate inter-cultural leadership skills

Metodi didattici

10 x 2-hour experiential sessions. These will include group presetations and role play exercises, as well as 'process'- based discussions

Modalità di verifica e valutazione dell'apprendimento

Students will keep a 'diary' during the course, which will be evaluated at the end of the course

Orario di ricevimento

Consulta il sito web di David Raphael Solomons