96346 - INFORMATICA

Academic Year 2022/2023

  • Teaching Mode: Traditional lectures
  • Campus: Bologna
  • Corso: First cycle degree programme (L) in Employment and Business Relations Consultant (cod. 9230)

Learning outcomes

At the end of the course students will have got knowlegde of all main e-government authentication systems.
Moreover they will be able to use online services provided by Italian government bodies such as INPS, INAIL, Italian Revenue Agency, Local Chambers of Commerce.
Lastly they will easily consult documentary databanks.

Course contents

First Part: Dematerialisation and no paper transaction technologies

- Electronic documents
- UE Legislation on digital transformation
- Electronic Identification
- Electronic Trust Services
- Electronic documents data banks


Second Part: Italian Government portals

- Italian Companies House
- Italian municipal desks for productive activities (SUAP)
- Regional information services for mandatory communications
- Revenue Agency
- Italian national institution of social security (INPS)
- Italian National Institute for Insurance Against Occupational Accidents (INAIL)
- Telematic services for Justice of the Peace
- Italian Police service for biometric passport
- Italian Department of Interior service for electronic identity card



This course takes part into the Bologna University didactic innovation project

Readings/Bibliography

Francesco Tura, La transizione digitale nei servizi per cittadini e imprese, Bologna, Esculapio, 2023.

Teaching methods

Frontal lessons.

Some self-assessment tests, regarding parts of the programme, will be organised during term time. Students can perform them by using books and notes. Such tests do not involve any evaluation.

Assessment methods

The examination consists in a written test composed by six open answering questions regarding as many themes choosen from the ones listed in Course contents. Maximum time: 90 minutes. Zero to five points are given to each of the six themes, such rating depending on relevance, correctness, and of fluency of the answer. A sixth point is given to very exhaustive and detailed correct answers. The final mark is determined by summing all points obtained in the various answers. Praise is granted if the sum is greater or equal to thirty-three. 

Students accepting the result of the written test can verbalise it in the teacher's office hours within six months after taking the test. No email verbalisation is contemplated in any case. The credits related to this course will be acquired only starting from the verbalisation date: Students must take this into account in the case of scholarships, residence permits or other situations that require the achievement of a certain number of credits within a certain date.

Students may ask an additional oral test (only one question regarding a theme choosen from the ones listed in Course contents): in that case the final mark can differ at most of three units (more or less) compared to the one of written test. The oral text evaluation depends on students' knowledges, critical reasoning ability, and sound use of language. The (unique) oral test date is published jointly to the results of written test.
Even students who achieve an evaluation correspondig to 16/30 or 17/30 in the written test may ask to take the oral test, but in that case the final mark cannot exceed 18/30.

Students who do have not signed up in the dedicated list within its expiration date (seven days before) cannot absolutely take the test. Students having technical or burocratic problems in signing up must contact the teacher before the expiration date.

An early exam session is expected for attending students: Admission and carrying out rules will be explained during lessons.

Teaching tools

Textbook and slides illustrated during classes.

Office hours

See the website of Francesco Tura