- Docente: Luciana Ridolfi
- Credits: 2
- Language: Italian
- Teaching Mode: Traditional lectures
- Campus: Bologna
- Corso: Second cycle degree programme (LM) in Nursing and Midwifery Sciences (cod. 8488)
Learning outcomes
By the end of the course, the student should possess knowledge and skills to create a professional environment that promotes excellence, generates an effective communication climate, promotes decision-making, accountability, and autonomy of professionals.
Course contents
1. Foundations for a professional environment of excellence
Organizational Culture and Values:
- Definition of organisational culture (Schein model)
- Professional cultures vs organisational culture
- The functions of organisational culture
- The Leadership in managing organisational change
2. Communication and Leadership
- Organisational communication and leadership
- Communication in situations of conflict and negotiation
- Leadership and health management
- Group management: rethinking the role of the leader
3. Decision-making processes and development of team autonomy
- Decision-making health models
- The stages of a decision-making process
- Decision-making shortcuts in situations of uncertainty
4. Innovative Models of Care.
- Organizational Models and Performance of Care
- Performance evaluation in Care
Readings/Bibliography
- Baraldi S., Cicchetti A., Cifalinò A., & Mascia D. (2015). Innovazione organizzativa e ruoli emergenti in sanità. Le sfide per i professionisti della salute. New York: McGraw-Hill Education.
- Salvemini S. (2017). Organizzazione Aziendale, Milano:Egea
- Vainieri M., Barchielli C., Bellè N. (2020). Modelli organizzativi e performance dell'assistenza infermieristica. Bologna: il Mulino.
Recommended Readings
- Orlandi C., Pennini A., Porcelli B., Casati G. (2025), Manuale di management per le professioni sanitarie. Milano: McGraw-Hill.
- Mintzberg H. (2023). Capire le organizzazioni. Alla buon'ora! 7 forme e 7 forze. Milano: Angeli.
- Weick K. E., Sutcliffe K. M. e al. (2009). Governare l'inatteso. Organizzazioni capaci di affrontare le crisi con successo. Milano Raffaello Cortina Ed
Teaching methods
Lectures, group work, case study solutions, classroom exercises.
Assessment methods
Students will have to demonstrate that they have acquired adequate knowledge of the main themes and contents that characterize the subjects being studied.
Assessment of learning will take place through a written test with 25 questions, 23 of which are multiple-choice with closed answers and 2 final open questions. Each of the 23 correct answers will be awarded 1 point. Each of the 2 answers to the final open questions will be awarded up to a maximum of 4 points (thus granting the mark of 30 with distinction [30 e lode] based on the completeness and comprehensiveness of the answer).
The mark will be given in thirtieths. The student will pass the test if he/she scores at least 18 points.
The test will be carried out according to the indications contained in the University regulations (which you are invited to consult) and according to any other indications provided from time to time by the academic bodies
Teaching tools
PC and video projector, teaching materials, teaching resources on Virtual https://virtuale.unibo.it
Office hours
See the website of Luciana Ridolfi
SDGs



This teaching activity contributes to the achievement of the Sustainable Development Goals of the UN 2030 Agenda.