- Docente: Luciana Ridolfi
- Credits: 2
- SSD: MED/45
- Language: Italian
- Teaching Mode: In-person learning (entirely or partially)
- Campus: Bologna
- Corso: Second cycle degree programme (LM) in Nursing and Midwifery Sciences (cod. 8488)
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from Mar 30, 2026 to Apr 20, 2026
Learning outcomes
By the end of the course, the student should possess knowledge and skills to create a professional environment that promotes excellence, generates an effective communication climate, promotes decision-making, accountability, and autonomy of professionals.
Course contents
1. Foundations for a professional environment of excellence
Organisational Culture, Values and Nursing Ethics:
- Definition of organisational culture (Schein model)
- The functions of organisational culture
- Leadership and managing organisational change
2. Organisational Communication and Leadership in the Healthcare Professions
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Communication in Conflict and Negotiation Situation
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Leadership Models and Tools
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Group Management: Rethinking the Role of the Leader
- Leadership and health management
- Group management: rethinking the role of the leader
3. Decision-making processes and development of team autonomy
- Decision-making models in healthcare
- The stages of a decision-making process
- Decision-making shortcuts in situations of uncertainty
4. Organisational and innovative models.
Organisationa models
- New care paradigms
- Emerging organisational models: departmental and care-intensity-based
- Value-Based Healthcare and outcome frameworks
- Lean Healthcare model
Innovative models
- Recommendations for designing innovative models
- Telemedicine and digital innovation in healthcare systems
- Performance measurement
Readings/Bibliography
- Baraldi S., Cicchetti A., Cifalinò A., & Mascia D. (2015). Innovazione organizzativa e ruoli emergenti in sanità. Le sfide per i professionisti della salute. New York: McGraw-Hill Education.
- Salvemini S. (2017). Organizzazione Aziendale, Milano:Egea
- Vainieri M., Barchielli C., Bellè N. (2020). Modelli organizzativi e performance dell'assistenza infermieristica. Bologna: il Mulino.
Recommended Readings
- Orlandi C., Pennini A., Porcelli B., Casati G. (2025), Manuale di management per le professioni sanitarie. Milano: McGraw-Hill.
- Agnetis, A., Salvadori, I., & Theodule, M. (Eds.). (2025).Lean Healthcare Management: idee per una sanità più efficiente. L’esperienza e i progetti del Master LHCM dell’Università di Siena, 2014–2024 (Vol. 17). Springer. https://doi.org/10.1007/978-3-031-94310-2
- Cavaliere, B. (2026). La leadership nelle professioni sanitarie in Italia. Una guida ai concorsi e alla tua carriera. Torino: Edizioni Viveo
Teaching methods
Lectures, group work, case study solutions, classroom exercises.
Assessment methods
Students will have to demonstrate that they have acquired adequate knowledge of the main themes and contents that characterize the subjects being studied.
Assessment of learning will take place through a written test with 22 questions, 19 of which are multiple-choice with closed answers and 3 final open questions. Each of the 19 correct answers will be awarded 1 point. Each of the 3 answers to the final open questions will be awarded up to a maximum of 4 points (thus granting the mark of 30 with distinction [30 e lode] based on the completeness and comprehensiveness of the answer).
The mark will be given in thirtieths. The student will pass the test if he/she scores at least 18 points.
The test will be carried out according to the indications contained in the University regulations (which you are invited to consult) and according to any other indications provided from time to time by the academic bodies
Teaching tools
PC and video projector, teaching materials, teaching resources on Virtual https://virtuale.unibo.it
Office hours
See the website of Luciana Ridolfi
SDGs
This teaching activity contributes to the achievement of the Sustainable Development Goals of the UN 2030 Agenda.