24676 - Psychology of Communication in Health-Related Contexts

Learning outcomes

The student acquires an understanding of the dynamics of the healthcare provider–patient relationship, work-related stress, and burnout in the professional context.

Course contents

Healthcare Provider–Patient Relationship: the role of empathy and active listening, communication skills and common communication pitfalls; patients’ emotional reactions.

Work-Related Stress and Burnout: risk factors and prevention strategies.

Group Dynamics and Interprofessional Teamwork: cooperation, conflict management, and the professional role within the healthcare team.

 

Scientific communication

Readings/Bibliography

materials provided during lessons by the instructor

Teaching methods

Teaching involves lectures and practical exercises carried out by students individually or in small groups.

Assessment methods

A written test with 31 forced-choice questions and 3 answer alternatives.

 Presentation of a scientific paper

 

Students with learning disorders and/or temporary or permanent disabilities are kindly requested to contact the relevant office (https://site.unibo.it/studenti-con-disabilita-e-dsa/en/for-students) as soon as possible, so that appropriate adjustments can be proposed. Requests for adaptations must be submitted in advance (at least 15 days before the exam date) to the lecturer, who will evaluate their suitability in light of the course objectives.

Teaching tools

Slides and learning maps will be provided for each course topic.

Office hours

See the website of Valentina Colonnello