Help Desk Studenti Online

Assistance with using the University of Bologna’s online services for students, such as Studenti Online, AlmaEsami, Virtuale, EOL – Online Exams, the myUnibo app, and e-mail.

The Studenti Online help desk can help you with:

  • Clarifications on the use of applications:
    You can receive assistance with using the platforms provided by the University of Bologna for students, such as submitting a request on Studenti Online or booking an exam.

    Application malfunctions:
    You can report any unexpected errors during login, data entry, or information saving.

  • Support in using your credentials:
    Forgotten passwords can be reset using th "I don't remember my username and password" function. For more information consult the page support in using your institutional credentials.

Contacts

Help Desk Studenti Online

Contact Help Desk Studenti Online for support with creating and using your credentials.

Office hours

From Monday to Friday: 9:00-13:00; 14:00-17:00

Telephone
+39 051 20 80301
Virtual Help Desk

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