39515 - Laboratory for Management of Nursing and Midwifery Services (RN)

Learning outcomes

At the end of the course the student must be able to define shift patterns of the staff based on the needs of the service and the availability of human resources.

Course contents

Legal references concerning the determination of nursing and midwifery staff:

• Nursing and Midwifery Workload Analysis Methods

• Determination of staff allocation in relation to workloads, standards and Reference Regulations
  
  
• Complexity of care and workload

Staff Working Time Management:

• Regulations and safety constraints on Working Time; Contracts of reference

Shift Management:

• Methodological Framework and Exercises for the Construction of Shift Matrices/Rotations and the Calculation of Hourly Payables

Readings/Bibliography

• Calamandrei C., Orlandi O., Manuale di Management per le professioni sanitarie, McGraw-Hill, Milano 2015, Cap. 25 - La gestione del lavoro a turni e il calcolo del fabbisogno del personale

• Santullo A., L'infermiere e le innovazioni in Sanità, Mc Graw-Hill, Milano 2004, Cap.8-La gestione del personale

• Vainieri M., Barchielli C., Bellè N. (2020). Modelli organizzativi e performance dell'assistenza infermieristica. Bologna: il Mulino. Parte Prima. Paragrafo III. Il fabbisogno di personale nelle aziende sanitarie: un difficile equilibrio tra scelta economica e organizzazione efficace.

• Vanzetta M., Vallicella F., Caldana P., La gestione delle risorse umane - strumenti operativi per le professioni sanitarie, McGraw-Hill, Milano 2008. Cap. 2. La stesura dei turni di lavoro; Cap. 3. La determinazione del tempo di assistenza.

Materials provided by the lecturer

ADDITIONAL IN-DEPTH TEXTS ARE OFFERED FOR THOSE INTERESTED

• Cavaliere B., Misurare la complessità assistenziale-Strumenti operativi per le professioni sanitarie, Maggioli Editore, Santarcangelo di Romagna (RN) 2009, Cap.3- Il Sistema integrato di misurazione della complessità assistenziale

• Chiari P., Taddia P., La dotazione organica di personale infermieristico, Rosini, Firenze 1995, Parte II-Dotazione di personale infermieristico nei reparti ospedalieri

• Snaidero D., Cavaliere B., Il lavoro per turni dell'infermiere, Carocci, Roma 2003, Cap.5- Gli strumenti per la progettazione e gestione dei turni

 

Teaching methods

Lectures, group work, case study solutions, classroom exercises.

Assessment methods

The assessment consists of the individual preparation of a written report on a reorganisation project based on a real or simulated case study, followed by an oral presentation in class. During the discussion, students must explain the organisational decisions taken and justify them on the basis of the theoretical knowledge, methodological tools and regulatory references acquired during the course.

The project will be set by the lecturer in accordance with the procedures and deadlines set out during the course.

The report must describe and analyse the following aspects:

• quantification of the human resources required;
• organisation of working hours;
• proposals for changes to the shift pattern, including any rotation arrangements;
• review of the working hours schedule, ensuring it complies with contractual obligations.
  

During the oral examination, students must demonstrate their ability to critically analyse the reorganisation project, justify the proposed organisational choices, use appropriate technical and scientific terminology, and link operational aspects to the theoretical, organisational and regulatory principles covered during the course.

The examination will be conducted in accordance with the University Regulations and any organisational provisions communicated by the lecturer.

The assessment is marked out of thirty and takes the following criteria into account:

• the accuracy, completeness and relevance of the knowledge demonstrated;
• the ability to critically analyse the reorganisation project;
• ability to apply theoretical, organisational and regulatory knowledge to the solution of the proposed case study;
• appropriateness of the organisational solutions proposed, with particular reference to the management of human resources, working hours and shift patterns;
• accuracy of the assessment of compliance with contractual obligations;
• appropriate use of technical and scientific terminology.

Grading of final mark

Content that is comprehensive and relevant to the proposed topic, coherence and balance between the different sections of the paper, complete mastery of the specific terminology and the inclusion of a bibliography relevant to the topic = mark 30–30L

Content that is adequate and relevant to the proposed topic; good coherence and balance between the different sections of the paper; correct command of specific terminology and good bibliographical support = mark 26–29

Content is reasonable in relation to the proposed topic, with acceptable coherence and balance both between the different sections of the paper and in the command of specific terminology; substantial bibliographical references = mark 22–25

Content is generic in relation to the proposed topic, with sufficient coherence between the different sections of the paper, limited command of specific terminology and essential bibliographical references = mark 18–21

Content not appropriate to the proposed topic; poor coherence and balance between the different sections of the paper; inadequate scientific language and limited bibliographical support = fail

The examination will be conducted in accordance with the guidelines set out in the University regulations (which you are advised to consult) and in accordance with any further instructions provided from time to time by the academic bodies.

 

Teaching tools

PC and video projector, teaching materials, teaching resources on Virtual https://virtuale.unibo.it

Office hours

See the website of Luciana Ridolfi