96346 - Informatics

Learning outcomes

At the end of the course students will have got knowlegde of all main e-government authentication systems and will be able to create and manage electronic documents. Moreover they will be able to use online services provided by Italian government bodies such as INPS, INAIL, Italian Revenue Agency, Local Chambers of Commerce.

Course contents

The course (36 hours, 18 sessions) is divided into two modules. There are no prerequisites: the course does not require prior computer skills.

• Module 1 - Digital Document Management (24 hours): Digital transition, digital identity, and skills mapping; Word Processing 1: Creating a document from scratch; Word Processing 2: Formatting and automation; Spreadsheets 1: From scratch; Spreadsheets 2: Functions and Tables; PDFs and File Formats; Presentations; Organizing and Archiving Documents; Researching Regulations, Best Practices, and Bibliographic Sources; Email and Certified Email (Italian PEC); Digital Signatures and Privacy; Cybersecurity and Passwords.

• Module 2 - Artificial Intelligence for Professionals (12 hours): AI literacy; Risks and responsibilities in the use of AI; Prompt engineering: fundamentals; Applied prompt engineering; AI in the workflow.
  

The course also develops transferable skills: autonomy in the critical use of digital tools, the ability to locate and evaluate regulatory and practice-related sources, and the informed and responsible use of generative artificial intelligence.

Readings/Bibliography

There is no required textbook. All necessary materials (handouts, worksheets, sample documents, tutorials, and exercise sets) are provided by the instructors during class and made available on the University’s e-learning platform. Any additional readings and resources for further study (regulations, practice guidelines, technical documentation for tools) are indicated as needed during class. The materials required for exam preparation are published in full on the Virtual platform (https://virtuale.unibo.it), accessible with University credentials, and are therefore also available to non-attending students.

Teaching methods

Classes follow a workshop-style approach: an initial segment covering theoretical background and a lecture by the instructor (approximately 30–40 minutes), followed by a guided practical activity in a , during which each student will use the tools specified by the instructors. Individual and/or group exercises, live demonstrations, and classroom interaction tools are systematically used to engage students and assess learning in real time.

Assessment methods

Assessment is conducted through a written exam that evaluates both theoretical knowledge and the student’s ability to perform the practical tasks covered during the course. The written exam consists of multiple-choice questions, open-ended questions, and/or practical exercises and lasts 60 minutes.
Grades are expressed on a scale of 30. The evaluation criteria and corresponding grading scale are as follows: 18–23: basic proficiency; 24–27: adequate proficiency and correct language use; 28–30 with honors: complete mastery and ability to make connections. The exam is considered passed with a minimum score of 18/30.
Students with learning disabilities (DSA) or temporary or permanent disabilities: it is recommended that you contact the relevant university office in a timely manner (https://site.unibo.it/studenti-con-disabilita-e-dsa/it); which will be responsible for proposing any necessary amendments to the students concerned; these amendments must, however, be submitted for approval by the instructors at least 15 days in advance, and the instructors will evaluate their appropriateness, including in relation to the course’s learning objectives.
With regard to assessment, the use of artificial intelligence is prohibited. Any use constitutes a violation of academic integrity.

Teaching tools

Microsoft 365 suite (Word, Excel, PowerPoint) and cloud storage (OneDrive); tools for creating and securing PDFs; digital identity and signatures (SPID, PEC in a demo environment, signature and verification clients); databases and research sources (Normattiva, INPS portal, EUR-Lex, Google Scholar; AlmaStart); security tools (password manager, two-factor authentication); generative AI assistants (Microsoft Copilot, ChatGPT); tools for remote interaction and assessment (Moodle) and in-class interaction (Wooclap). Classes are held in person, with the use of students’ personal devices strongly recommended, and utilize the University’s e-learning platform (Virtuale) for the distribution of materials. Students with disabilities or specific learning disabilities (SLDs) who encounter difficulties in accessing a tool or its content are encouraged to report this in a timely manner so that any necessary accommodations can be made. Generative AI assistants may also be used to support independent study, for summaries, in-depth analysis, and self-assessment exercises, subject to the provisions regarding the use of AI in exams.

Office hours

See the website of Federico Galli

See the website of Pier Giorgio Chiara