91121 - Innovative Models of Caring and Ethics in Nursing (RN)

Learning outcomes

By the end of the course, the student should possess knowledge and skills to create a professional environment that promotes excellence, generates an effective communication climate, promotes decision-making, accountability, and autonomy of professionals.

Course contents

1. Foundations for a professional environment of excellence

     Organizational Culture and Values:

• Definition and impact of organizational culture
• Identification and promotion of values that support excellence (e.g. identity, innovation, customer orientation)
• The role of the leader in shaping culture
  

2. Effective communication in the professional environment 

• Strategies for internal and external communication
• Effective meeting management
• Presentation techniques and public speaking
• Communication in conflict situations and negotiation

3. Decision-making processes and development of team autonomy

      Models of Decision Making:

• Prospect Theory in contexts of uncertainty and pressure
• The search and selection of information
• Nudging logic
• Usefulness of group decision making: errors and pressures in groups
• Leadership and Team Management

4. Innovative Models of Care.

• Organizational Evolution and Emerging Roles in Healthcare
• Organizational Models and Performance of Care
• Performance Measurement in Care

5. Change in health care organizations

• Design, implementation and verification of a professional change plan in health care.
  

Readings/Bibliography

• Baraldi S., Cicchetti A., Cifalinò A., & Mascia D. (2015). Innovazione organizzativa e ruoli emergenti in sanità. Le sfide per i professionisti della salute. New York: McGraw-Hill Education.
• Salvemini S. (2017). Organizzazione Aziendale, Milano:Egea
• Vainieri M., Barchielli C., Bellè N. (2020). Modelli organizzativi e performance dell'assistenza infermieristica. Bologna: il Mulino.

Recommended Readings

• Calamandrei C., Orlandi C., & Aletto L. (2015). Manuale di management per le professioni sanitarie. Milano: McGraw-Hill.
• Mintzberg H. (2023). Capire le organizzazioni. Alla buon'ora! 7 forme e 7 forze. Mi: Angeli.
• Weick K. E.,Sutcliffe K. M. e al. (2009). Governare l'inatteso. Organizzazioni capaci di affrontare le crisi con successo. Milano Raffaello Cortina Ed.

Teaching methods

Lectures, group work, case study solutions, classroom exercises.

Assessment methods

Students will have to demonstrate that they have acquired adequate knowledge of the main themes and contents that characterize the subjects being studied.

Assessment of learning will take place through a written test with 25 questions, 23 of which are multiple-choice with closed answers and 2 final open questions. Each of the 23 correct answers will be awarded 1 point. Each of the 2 answers to the final open questions will be awarded up to a maximum of 4 points (thus granting the mark of 30 with distinction [30 e lode] based on the completeness and comprehensiveness of the answer).

The mark will be given in thirtieths. The student will pass the test if he/she scores at least 18 points.

The test will be carried out according to the indications contained in the University regulations (which you are invited to consult) and according to any other indications provided from time to time by the academic bodies

Teaching tools

PC and video projector, teaching materials, teaching resources on Virtual https://virtuale.unibo.it

Office hours

See the website of Luciana Ridolfi