- Docente: Valentina Colonnello
- Credits: 1
- SSD: M-PSI/01
- Language: Italian
- Teaching Mode: Traditional lectures
- Campus: Bologna
- Corso: First cycle degree programme (L) in Imaging and Radiotherapy techniques (cod. 9079)
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from Sep 24, 2025 to Oct 10, 2025
Learning outcomes
The student acquires an understanding of the dynamics of the healthcare provider–patient relationship, work-related stress, and burnout in the professional context.
Course contents
Healthcare Provider–Patient Relationship: the role of empathy and active listening, communication skills and common communication pitfalls; patients’ emotional reactions.
Work-Related Stress and Burnout: risk factors and prevention strategies.
Group Dynamics and Interprofessional Teamwork: cooperation, conflict management, and the professional role within the healthcare team.
Readings/Bibliography
materials provided during lessons by the instructor
Teaching methods
Teaching involves lectures and practical exercises carried out by students individually or in small groups.
Assessment methods
A written test with 31 forced-choice questions and 5 answer alternatives.
Teaching tools
Slides and learning maps will be provided for each course topic.
Office hours
See the website of Valentina Colonnello
SDGs
This teaching activity contributes to the achievement of the Sustainable Development Goals of the UN 2030 Agenda.