- Docente: Angelo Manaresi
- Credits: 9
- SSD: SECS-P/08
- Language: English
- Teaching Mode: In-person learning (entirely or partially)
- Campus: Bologna
- Corso: First cycle degree programme (L) in Business and Economics (cod. 8965)
Learning outcomes
At the end of the course students can understand how a company establishes different internal and external activities. At the end of the course they can understand the principles and contents of operations of market oriented companies. Students can manage activities of market oriented companies by defining strategic framework and by analysing competition and market segments; students are also able to manage and control operating processes.
Course contents
Management is the process which requires leading and directing an organization, through techniques and activities to use and combine different types of resources. The resources are namely: human, financial, material, intellectual, intangible. Every management course covers to some extent the five management functions: Planning, Organizing, Leading, Co-ordinating, Controlling.
In this course, after introducing the main issues related to the activities and contexts of management, we mainly discuss the principles, techniques and steps to use, plan, organize, lead, coordinate and control material resources. The four essential core areas of operations management and supply chain management are thus analyzed: —strategy, process management, supply chain management, and inventory and control (supply and demand planning). Such concepts are integrated by the idea of sustainability as a strategic consideration. The course includes updated company applications, problems, and cases.
The main sections of this course are:
-Introduction: this course of Principles of Management and its relation to the Corso di Laurea in Business and Economics
-Definition of management and main concepts and activities
-Firms and customers, what is a firm, how firms interact with each other, how customers (consumers and customer firms) changed in the last decades, the impact of new technology on the workplace
-Regulating context: general norms, antitrust regulation and consumer protection, governmental regulation about products, prices and the workplace
-Corporate social responsibility and business ethics: the internal and external impact of company behaviour on society
-Operations and supply management
-Strategy and Sustainability
-Manufacturing Processes
-Service Processes
-Supply Chain Processes
-Supply and Demand Planning
Readings/Bibliography
The textbook (only the following selected chapters of the textbook are included: chapters 1,2,3,4,5-pages from 108 to 131 excluded, and 8,9,10,12,13,14) is:
Title: Operations& Supply Management - The Core - second edition
ISBN 978-0-07-017226-5
Authors: F. Robert Jacobs, Richard B Chase
Publisher: McGraw Hill
Edition: Second Edition - International Edition, November 2009
You can find the book either (on order) in bookshops
or on line (Amazon or similar on line retailer)
Additional readings and teaching materials are part of the program and must be studied for the exam; they will be discussed during the course and will be gradually available to be downloaded from the official database of the university of bologna at the following link of AMS campus, for the Principles of Management course of the academic year 2015-2016 :
http://campus.unibo.it/cgi/lista?annoAccademico=2015&codiceScuola=843862&codiceCorso=8965&codMateria=37068-406489&nav=i
Teaching methods
Traditional lectures, case studies, exercises on computer models, videos
Assessment methods
Exam: written class exam
Teaching tools
Excel files with management models; case, excercises and videos will be discussed in class. Students will sometime be asked to read a specific case study before class.
Links to further information
Office hours
See the website of Angelo Manaresi