66308 - Business Excellence and Project Management M

Academic Year 2015/2016

  • Docente: Gaetanino Costantino D'Emma
  • Credits: 3
  • SSD: ING-INF/01
  • Language: English
  • Teaching Mode: Traditional lectures
  • Campus: Bologna
  • Corso: Second cycle degree programme (LM) in Chemical and Process Engineering (cod. 0929)

    Also valid for Second cycle degree programme (LM) in Electronic Engineering (cod. 0934)

Learning outcomes

Knowledge and practical experience of project management; the fundamentals of business excellence, the impact of business excellence on project management, knowledge of the fundamentals of environmental and quality management.
Competencies: (general) to have understanding of technical and scientific tools; to have basic understanding of problem facing business management; communication skills; to be able to work in an international context; (specific) no specific requirements are requested.
Detailed contents: project management issues; evolution of quality management systems; quality control; total quality management; ISO 9001 & ISO 14001; business excellence; business excellence model EFQM; innovation; case studies.

Course contents

  1. What is a project?
  2. Quality
  3. Project cases
  4. Total quality
  5. Management systems
  6. ISO 9000 & ISO 14000
  7. Business excellence
  8. Project management
  9. 1st example of project
  10. 2nd example of project
  11. Excellence in projects
  12. Project cases

Teaching methods

Lectures are supported by teacher's professional experience and by students' case studies.

Assessment methods

Written exam. On request a verbal session can be organized.

Teaching tools

Lectures are actively supported by students' case studies.

Office hours

See the website of Gaetanino Costantino D'Emma