66308 - Business Excellence and Project Management M

Academic Year 2013/2014

  • Docente: Gaetanino Costantino D'Emma
  • Credits: 3
  • Language: English
  • Teaching Mode: Traditional lectures
  • Campus: Bologna
  • Corso: Second cycle degree programme (LM) in Electronic Engineering (cod. 0934)

Learning outcomes

Knowledge and practical experience of project management; the fundamentals of business excellence, the impact of business excellence on project management, knowledge of the fundamentals of environmental and quality management.
Competencies: (general) to have understanding of technical and scientific tools; to have basic understanding of problem facing business management; communication skills; to be able to work in an international context; (specific) no specific requirements are requested.
Detailed contents: project management issues; evolution of quality management systems; quality control; total quality management; ISO 9001 & ISO 14001; business excellence; business excellence model EFQM; innovation; case studies.

Course contents

  1. Projects
  2. Project cases
  3. Quality
  4. Total Quality
  5. International Standards
  6. ISO 9000 & ISO 14000
  7. Business Excellence
  8. European Business Excellence Model EFQM
  9. Project Management
  10. Example of Project
  11. Excellence in Projects
  12. Project cases & Review

Teaching methods

Lectures are supported by teacher's professional experience and by students' case studies.

Assessment methods

Written exam. On request a verbal session can be organized.

Teaching tools

Lectures are actively supported by students' case studies.

Office hours

See the website of Gaetanino Costantino D'Emma