B0507 - Quality Control and Certification for Process and Product Reliability T

Learning outcomes

 

The course aims to explore the fundamental principles of quality culture and how to maintain it.

Total Quality Management (TQM) is presented as a management approach focused on long-term success through customer satisfaction.

Students will learn how to use a combination of strategy, data, and techniques to improve quality.

Course contents

A prior knowledge and understanding of the basics of linear algebra, mathematical analysis, and physics are required to attend this course with profit.

Fluent spoken and written Italian is a necessary prerequisite, as all lectures and tutorials will be delivered in Italian.
References to international editions of textbooks in English are also provided.

 

 

The course covers the following topics:

1 General concepts

• Historical notes.

2 Reliability

Concept of probability, Statistics,

• Measurements

• Reliability, Availability, MTTF, MTBF, MTTR

• Hazard function

• Mission function

• Degradation models reliability

2 Reliability analysis techniques

• FMEA, FMECA, FTA, ETA, RBD, HAZOP, Markov chain

• Life tests

• Weibull exponential distribution

• Military Handbook (HDBK-217)

3 Techniques to increase Reliability

• Redundancy

• Maintenance

• Preconditioning

4 Complex system analysis

• Inspection method

• Event method

• Minimal cut method

5 Conformity

• Measurement conformity

• Statistical process control

• Sampling plans

• Quality control charts

6 Certification

• Accreditation

• Quality marking

• CE marking

• Quality, Health, Safety, Environment

• Circular Economy

• Innovation and networking

• International Standard ISO 9001

• Risk management and risk assessment

Readings/Bibliography

-Elements of Reliability – Zanini
-Statistical Quality Control – Montgomery

-Lecture notes available online are reserved for enrolled students on the platform https://virtuale.unibo.it .
These notes represent the fundamental material for the final examination

Teaching methods

The course includes:

• Lectures, during which the topics covered by the course are explored in depth;

• Classroom exercises, aimed at reinforcing and applying the theoretical concepts.

Assessment methods

Assessment Methods
Learning is assessed through a final exam. The purpose of the exam is to verify the acquisition of the expected knowledge and skills through a written test, without the use of notes, textbooks, or any type of material or electronic devices.
The exam is considered passed by students who demonstrate both conceptual mastery and the ability to apply the concepts covered during the course.

The written test, lasting one hour, consists of both closed and open-ended questions, allowing students to respond according to their level of preparation.

The final grade (ranging from 18/30 to 30/30) depends on the degree of completeness and accuracy demonstrated in the answers.

Grades will be published on AlmaEsami.

Course Structure
The course "Reliability, Quality Control and Process and Product Certification" can be taken either:

• individually, for 9 ECTS credits, or

• as part of the Integrated Course (C.I.) titled "Quality Control and Corporate Performance Reliability", for a total of 12 ECTS credits.

The additional 3 ECTS credits in the integrated course are provided by the course "Techniques and Tools for the Analysis of Business Data".

Students therefore have two options:

• attend the 9-credit course individually, or

• take both courses as part of the integrated course, earning a total of 12 ECTS credits (9 + 3).

If the integrated course is chosen, a single final grade will be awarded, valid for the entire integrated program.

However, if the student takes "Techniques and Tools for the Analysis of Business Data" at a later date, the previously obtained grade in "Reliability, Quality Control and Process and Product Certification" will remain valid and may be combined with the result of the second part.

For students enrolled in the Integrated Course, the final grade will be calculated as a weighted average, using the following weights:

• 0.75 for "Reliability, Quality Control and Process and Product Certification"

• 0.25 for "Techniques and Tools for the Analysis of Business Data"

Exam Methods – Reliability, Quality Control and Process and Product Certification
Six exam sessions are scheduled throughout the academic year.

Only students who have correctly included the course in their study plan are eligible to take the exam.

The exam is held in person and lasts one hour.

It consists of a written test including closed-ended, open-ended, and multiple-choice questions.

If a student does not accept the grade, they must send an email to the instructor within 24 hours of the publication of the results, using only their institutional email address.
After this deadline, all grades will be officially recorded.

Only one grade refusal is allowed.

Teaching tools

Lectures aimed at throughout treatment of the course contents.Exercises aimed at deepening and applying the theoretical topics.

All teaching material and notes will be available online.

Office hours

See the website of Paola Rinaldi