91121 - Innovative Models of Caring and Ethics in Nursing (BO)

Learning outcomes

At the end of the course, students should have acquired the knowledge and skills necessary to create a professional environment that promotes excellence, fosters effective communication, and encourages decision-making, responsibility, and autonomy among professionals.

Course contents

ORGANISATIONAL MODELS

• New Care Paradigms
• Complex Systems and Healthcare Organisation
• Emerging Organisational Models: Departmental and Care Intensity-Based
  
• Lean Healthcare Model: Origins, Principles and Italian Case Studies

ORGANISATIONAL CHALLENGES

• Healthcare Innovations Concept
• Factors affecting the sustainability of innovation
• Change and innovation
• Precursors to innovation
• Innovative models scenario
• Stages of change-innovation

In-depth analysis: Unfinished Nursing Care

INNOVATIVE MODELS

• Recommendations for designing innovative models
• Innovative models
• Elements of innovation
• Performance Measurement
• In-depth analysis: Digital innovation and process redesign

ADVANCED LEADERSHIP IN HEALTHCARE PROFESSIONS

• Leadership models (transformational, shared, clinical leadership)
• Leadership in healthcare professions in Italy: critical issues and opportunities
• Leadership tools
• In-depth analysis: Decision Making and the Concept of Prioritisation

Readings/Bibliography

Bibliography

Agnetis, A., Salvadori, I., & Theodule, M. (Eds.). (2025). Lean Healthcare Management: idee per una sanità più efficiente. L’esperienza e i progetti del Master LHCM dell’Università di Siena, 2014–2024 (Vol. 17). Springer. https://doi.org/10.1007/978-3-031-94310-2

Pennini, A. (2020). 10 brevi lezioni per manager in sanità: Essere, stare, sviluppare. FrancoAngeli.

Cavaliere, B. (2026). La leadership nelle professioni sanitarie in Italia. Una guida ai concorsi e alla tua carriera. Edizioni Viveo

Readings

Orlandi, C., Pennini, A., Porcelli, B., & Casati, G. (2025). Carlo Calamandrei. Manuale di management per le professioni sanitarie (5ª ed.). McGraw‑Hill Education

Teaching methods

• lectures
• case study analysis
• group exercises
• decision-making simulations
• tutoring for project work

Assessment methods

The course assessment consists of a project and an oral exam, aimed at verifying the critical, applied and communication skills developed by the student throughout the course.

1. Project

The student must present and discuss a project that demonstrates:

• ability to interpret organisational phenomena;
• critical thinking skills;
• problem-solving skills applied to the topics covered in the course;
• decision-making skills in relation to the models, challenges and innovative processes studied.

Project assessment criteria

The assessment will take into account:

• Completeness of information and consistency with the course topics;
• Methodological and conceptual correctness;
• Appropriate use of scientific language

2. Oral examination

The oral examination will focus on the content covered during the course, with the aim of assessing:

• the completeness and accuracy of knowledge;
• the ability to use appropriate technical and scientific language;
• the ability to identify and explain the relationships between concepts, organisational models, innovation and leadership.

Teaching tools

PC and video projector, concept maps, teaching materials

Office hours

See the website of Luisa Sist