24604 - ORGANIZATIONAL CHANGE AND DEVELOPMENT

Academic Year 2018/2019

  • Teaching Mode: Traditional lectures
  • Campus: Cesena
  • Corso: Second cycle degree programme (LM) in Work, Organizational and Personnel Psychology (cod. 9236)

Learning outcomes

By the end of the course, students will know: - the main techniques on organizational change and development - in particular, the main contextual, intra-organizational, social and individual factors promoting or hindering change, - some of the main techniques used in planned change.

Course contents

1. History of theories on organizational change

2. Levels of change: individual, (group), organization and system models

3. Characteristics and skills of change agents and the consultancy process

4. Organizational diagnosis and organizational well-being

5. Resistances and overcoming resistances to change

6. Steps and components of organizational intervention design

7. Individual, group and organizational intervention techniques

Readings/Bibliography

- Anderson D. (2017) Organization development: The process of leading organizational change, Thousand Oaks (CA): Sage.

- an empirical paper, selected from a list of papers (students will work in couples/teams: each team will select one paper from a list, then another or other two papers on the same topic will be autonomously found by the team using PsicInfo).

Teaching methods

The course will use one or more of the following teaching methods:

- lectures,

- case study assignments and reports,

- small group discussions,

- practitioner's report/guest lectures,

- students’ oral presentation,

Assessment methods

Considering the practical – professional perspective of this course, evaluation aims to assess knowledge, academic and design competencies of students. Thus, a very good knowledge of course contents is one component of evaluation, but it is not the guarantee of a very good mark.

Learning will be assesses using the following assignments:

  1. Knowledge quizzes on organizational change topics presented in classes and in the book

  2. Group report on an issue discussed in the program (a theory, a method, an aspect of the intervention project, and so on).

  3. Reaction paper on a technique of intervention

Teaching tools

The course will use one or more of the following teaching methods:

- lectures,

- audiovisual methods,

- video projector

- group case study.

Office hours

See the website of Salvatore Zappalà