Student Ombudsman

The role of the Student Ombudsman, envisaged in art. 15 of the University Statute, is to receive reports on dysfunctions and restrictions affecting the rights of students. This independent body does not report hierarchically or functionally, in any way, to University Bodies and exists solely to ensure compliance with current regulations.


From 1 August to 23 August 2021, the activities of the Student Ombudsman will be suspended for the summer holidays and due to the mandatory closure of the General Administration offices.

Any messages in the Student Ombudsman’s inbox will be processed gradually, compatibly with the availability of the administrative and teaching staff during this period.

Due to the ongoing Covid-19 health emergency, in-person appointments with the Student Ombudsman are currently still suspended.

However, the Student Ombudsman will receive all messages sent via email to and if necessary will schedule a meeting on Microsoft Teams.

The current Ombudsman is Francesco Scutellari, former magistrate and President of the Courts of Arezzo and Bologna, was appointed by the Academic Senate following a recommendation from the Rector.

Principal functions

The principal functions are specified in the Regulations for the Student Ombudsman.

Students can contact the Ombudsman to report any forms or types of abuse, dysfunctions, shortfalls, delays, violations of the law or the principles of good administration, failure to respect the values and rules laid down in the University's Code of Ethics or the principles and rights specified in the University Statute, by teachers or other University personnel, or attributable to University Bodies or the general or peripheral Administration in the conduct of administrative activities, for acts or omissions or conduct that is solely intended to be intimidating, hostile, degrading, humiliating or offensive.

The Student Ombudsman monitors the teaching, research and service activities of the University of Bologna with an impact on the rights and interests of the University's students, to ensure that they are carried out in compliance with the values and rules laid down in the University's Code of Ethics and the principles and rights specified in the University Statute.

Based on the reports received or acting independently, the Ombudsman does everything necessary to investigate the facts in order to identify possible solutions, having regard for the functions of the Bodies, Structures and Administrative Offices, as well as the characteristics of the cases concerned.

Students who contact the Ombudsman are entitled to anonymity. In fact, the Student Ombudsman works confidentially, in compliance with the right to anonymity of the student and any witnesses, and keeps secret the data and information obtained while performing the assigned functions.

How to contact the Ombudsman

The Student Ombudsman takes action based on applications and/or reports presented in writing, by telephone or in person. Students are invited to accompany their requests for appointments with a brief description of the matter raised, so that the investigation can make an effective start and a check can be made that the matter falls within the responsibilities of the Ombudsman.

For further information, students can:

  • send an e-mail to: or send their reports by post to Via Marsala n. 49 (state “for the Student Ombudsman” on the envelope).
  • telephone 051 20 99141 on Wednesdays between 11:00 and 13:00 meet the Ombudsman by appointment, to be agreed by e-mail or telephone.
  • call the secretariat, Dr. Camilla Mazzoli, at 051 2080682 from Monday to Friday from 9:00 to 11:00
  • request an appointment via Microsoft Teams to be agreed with the secretariat

The Student Ombudsman receive on Wednesday from 11:00 to 13:00 in Via Zamboni 35 (at the University Library BUB).



Given the present emergency situation, all appointments on Wednesdays are cancelled until further notice. Students can send inquiries by e-mail as usual.