Student Administration Offices

Student Administration Offices help students fulfil administrative requirements during their time at university.

Notice

The General Administration offices and Student Administration Offices are closed from 8 to 19 of August 2022.

How to contact Student Administration Offices 

Student Administration Offices provide both in-person and online services. In-person services are only provided for specific topics and by appointment.

Student Administration Offices are closed to the public, but services continue to run remotely.

You are be able to contact Student Administration Offices by:

  • calling the relevant numbers during the hours shown;
  • writing an e-mail;
  • connecting to the virtual help desk 

A help desk is open exclusively to submit documents regarding degree-related activities or collect signed original certificates requiring legalization. The service is offered by appointment only, subject to contacting the Student Administration Office via email and booking a date and time. Please don’t show up at the help desk without an appointment. Remember that wearing a face mask is recommended to access the service.

Certificates, whether or not requiring duty stamps, may be downloaded via Studenti Online. If a duty stamp is required, please download the document and apply the duty stamp. Downloaded certificates are fully valid.

Student Administration Offices of degree programmes

Degree programmes in Agriculture 

Bologna

e-mail 
segagr@unibo.it

Virtual Help Desk
Connect
To connect, please read these instructions

Office hours (direct access)
Tuesday 10:00 - 12:00

Office hours (appointments only)
Tuesday 14:00 - 15:30
Wednesday 10:00 - 12:00
Thursday 14:00 - 15:30
Friday 10:00 - 12:00    

Telephone Help Desk
Tel: +39 051 2096501
Office hours: Thursday 10:00 - 12:00

Document Submission and Collection Help Desk
Viale Fanin, 50 | 40127 Bologna
Office hours: Thursday 10:00 - 12:00, subject to booking an appointment

Student Administration Office where to send documents by post
Viale Giuseppe Fanin, 50 (piano terra)| - 40127 Bologna (the Student Administration Office does not offer in-person services)

Cesena

e-mail 

Virtual Help Desk
Connect
To connect, please read these instructions

Office hours (direct access)
Tuesday: 9:00 - 12:00
Wednesday: 9:00 - 12:00

Office hours (appointments only)
Tuesday: 14:00 - 15:30
Fridays: 9:00 - 12:00

Telephone Help Desk
Tel: +39 0547338850
Office hours: Thursday 9:00 - 11:30

Document Submission and Collection Help Desk
Palazzo Urbinati, via Montalti, 69 | 47521 Cesena 
Office hours: Tuesday 9:00 -12:00 (by appointment only)

Degree programmes in Economics and Management  and Degree programmes in Statistics

Bologna

e-mail 

Virtual Help Desk
Connect
To connect, please read these instructions

Office hours (direct access)
Tuesday 09:00 - 12:00

Office hours (appointments only)
Tuesday 14:00 - 15:30
Wednesday 09:00 - 12:00
Thursday 14:00 - 15:30
Friday 09:00 - 12:00      

Telephone Help Desk
Tel: +39 051 20 80334
Office hours: Monday 9:00 - 11:30

Document Submission and Collection Help Desk
Via Marsala 49/A - 40126 Bologna
Office hours: Thursday 9:00 – 12:30, subject to booking an appointment

Forlì

e-mail

Virtual Help Desk
Connect
To connect, please read these instructions

Office hours (direct access)
Tuesday 14:00 - 15:30
Wednesday 9:00  - 12:00
Friday 9:00 - 12:00

Office hours (appointments only)
Tuesday 9:00 - 12:00
Thursday 14:00 - 15:30

Telephone Help Desk
Tel +39 0543 374809
Office hours: Wednesday 9:00 - 11:30

Document Submission and Collection Help Desk
Padiglione Melandri, Piazzale Solieri, 1 | 47121 Forlì
Office hours: Thursday 9:00 - 12:00 (by appointment only)

Rimini

e-mail

Virtual Help Desk
Connect
To connect, please read these instructions

Office hours (direct access)
Mondays 9:00 - 11:15
Tuesday 14:30 - 15:30
Wednesday 9:00 - 11:15
Thursday 14:30 - 15:30

Office hours (appointments only)
Friday 9:00 - 11:15

Telephone Help Desk
Tel +39 0541 434336
Office hours:  Thursday 9:00 - 12:00

Document Submission and Collection Help Desk
Via Cattaneo, 17 | 47921 Rimini
Office hours: Tuesday 9:00 – 12:00, subject to booking an appointment

Degree programmes in Education Studies

Bologna

e-mail 
segscform@unibo.it

Virtual Help Desk
Connect
To connect, please read these instructions

Office hours (direct access)
Tuesday 9:00 - 12:00

Office hours (appointments only)
Tuesday 14:00 - 15:30
Wednesday 9:00 - 12:00
Thursday 14:00 - 15:30
Friday 9:00 - 12:00

Telephone Help Desk
Tel: +39 051 2094663
Office hours: Monday 9:00 - 11:30

Document Submission and Collection Help Desk
Via Marsala 49/A - 40126 Bologna
Office hours: Thursday 9:00 – 12:30, subject to booking an appointment

Rimini

e-mail

Virtual Help Desk
Connect
To connect, please read these instructions

Office hours (direct access)
Mondays 9:00 - 11:15
Tuesday 14:30 - 15:30
Wednesday 9:00 - 11:15
Thursday 14:30 - 15:30

Office hours (appointments only)
Friday 9:00 - 11:15

Telephone Help Desk
Tel +39 0541 434336
Office hours:  Thursday 9:00 - 12:00

Document Submission and Collection Help Desk
Via Cattaneo, 17 | 47921 Rimini
Office hours: Tuesday 9:00 – 12:00, subject to booking an appointment

Degree programmes in Engineering and Architecture

Bologna

e-mail 

Virtual Help Desk
Connect
To connect, please read these instructions

Office hours (direct access)
Tuesday 09:00 - 12:00

Office hours (appointments only)
Tuesday 14:00 - 15:30
Wednesday 09:00 - 12:00
Thursday 14:00 - 15:30
Friday 09:00 - 12:00    

Telephone Help Desk
Tel: +39 051 2093929
Office hours: Monday 9:00 - 11:30

Document Submission and Collection Help Desk
Via Marsala 49/A - 40126 Bologna
Office hours: Thursday 9:00 – 12:30, subject to booking an appointment

Cesena

e-mail

Virtual Help Desk
Connect
To connect, please read these instructions

Office hours (direct access)
Tuesday: 9:00 - 12:00
Wednesday: 9:00 - 12:00

Office hours (appointments only)
Tuesday: 14:00 - 15:30
Fridays: 9:00 - 12:00

Telephone Help Desk
Tel: +39 0547338850
Office hours: Thursday 9:00 - 11.30

Document Submission and Collection Help Desk
Palazzo Urbinati, via Montalti, 69 | 47521 Cesena
Office hours: Tuesday 9:00 - 12:00 only by appointment

Ravenna

e-mail

Virtual Help Desk
Connect 
To connect, please read these instructions

Office hours (direct access)
Tuesday: 14:30 - 16:00
Thursday: 14:30 - 16:00

Office hours (appointments only)
Mondays: 9:00 - 11:00
Wednesday: 9:00 - 11:00
Fridays: 9:00 - 11:00

Telephone Help Desk
Tel +39 0544 936251
Office hours: Tuesday and Thursday 9:00 - 12:00

Document Submission and Collection Help Desk
Via Alfredo Baccarini, 27 | 48121 Ravenna 
Office hours: Tuesday 9:00 – 12:00 and Thursday 14:30 - 16:00, subject to booking an appointment

Degree programmes in Foreign languages and literature, Interpreting and Translation

Bologna

e-mail 
segscform@unibo.it

Virtual Help Desk
Connect
To connect, please read these instructions

Office hours (direct access)
Tuesday 9:00 - 12:00

Office hours (appointments only)
Tuesday 14:00 - 15:30
Wednesday 9:00 - 12:00
Thursday 14:00 - 15:30
Friday 9:00 - 12:00

Telephone Help Desk
Tel: +39 051 2094663
Office hours: Monday 9:00 - 11.30

Document Submission and Collection Help Desk
Via Marsala 49/A - 40126 Bologna
Office hours: Thursday 9:00 – 12:30, subject to booking an appointment

Forlì

e-mail

Virtual Help Desk
Connect
To connect, please read these instructions

Office hours (direct access)
Tuesday 14:00 - 15:30
Wednesday 9:00  - 12:00
Friday 9:00 - 12:00

Office hours (appointments only)
Tuesday 9:00 - 12:00
Thursday 14:00 - 15:30

Telephone Help Desk
Tel +39 0543 374809
Office hours: Wednesday 9:00 - 11:30

Document Submission and Collection Help Desk
Padiglione Melandri, Piazzale Solieri, 1 | 47121 Forlì
Office hours: Thursday 9:00 - 12:00 (by appointment only)

Degree programmes in Humanities

Bologna

e-mail
seglet@unibo.it

Virtual Help Desk
Connect
To connect, please read these instructions

Office hours (direct access)
Tuesday 9:00 - 12:00

Office hours (appointments only)
Tuesday 14:00 - 15:30
Wednesday 9:00 - 12:00
Thursday 14:00 - 15:30
Friday 9:00 - 12:00

Telephone Help Desk
Tel: +39 051 2080330
Office hours: Thursday 9:00 - 11:30

Document Submission and Collection Help Desk
Via Marsala 49/A - 40126 Bologna
Office hours: Thursday 9:00 – 12:30, subject to booking an appointment

Ravenna

e-mail

Virtual Help Desk
Connect 
To connect, please read these instructions

Office hours (direct access)
Tuesday: 14:30 - 16:00
Thursday: 14:30 - 16:00

Office hours (appointments only)
Mondays: 9:00 - 11:00
Wednesday: 9:00 - 11:00
Fridays: 9:00 - 11:00

Telephone Help Desk
Tel +39 0544 936251
Office hours: Tuesday and Thursday 9:00 - 12:00

Document Submission and Collection Help Desk
Via Alfredo Baccarini, 27 | 48121 Ravenna 
Office hours: Tuesday 9:00 – 12:00 and Thursday 14:30 - 16:00, subject to booking an appointment

Rimini

e-mail

Virtual Help Desk
Connect
To connect, please read these instructions

Office hours (direct access)
Mondays 9:00 - 11:15
Tuesday 14:30 - 15:30
Wednesday 9:00 - 11:15
Thursday 14:30 - 15:30

Office hours (appointments only)
Friday 9:00 - 11:15

Telephone Help Desk
Tel +39 0541 434336
Office hours:  Thursday 9:00 - 12:00

Document Submission and Collection Help Desk
Via Cattaneo, 17 | 47921 Rimini
Office hours: Tuesday 9:00 – 12:00, subject to booking an appointment

Degree programmes in Law

Bologna

e-mail

Virtual Help Desk
Connect
To connect, please read these instructions

Office hours (direct access)
Tuesday 09:00 - 12:00

Office hours (appointments only)
Tuesday 14:00 - 15:30
Wednesday 09:00 - 12:00
Thursday 14:00 - 15:30
Friday 09:00 - 12:00    

Telephone Help Desk
Tel +39 051 2094012
Office hours: Monday 9:00 - 11:30

Document Submission and Collection Help Desk
Via Marsala 49/A - 40126 Bologna
Office hours: Thursday 9:00 – 12:30, subject to booking an appointment

Ravenna

e-mail

Virtual Help Desk
Connect 
To connect, please read these instructions

Office hours (direct access)
Tuesday: 14:30 - 16:00
Thursday: 14:30 - 16:00

Office hours (appointments only)
Mondays: 9:00 - 11:00
Wednesday: 9:00 - 11:00
Fridays: 9:00 - 11:00

Telephone Help Desk
Tel +39 0544 936251
Office hours: Tuesday and Thursday 9:00 - 12:00

Document Submission and Collection Help Desk
Via Alfredo Baccarini, 27 | 48121 Ravenna 
Office hours: Tuesday 9:00 – 12:00 and Thursday 14:30 - 16:00, subject to booking an appointment

Degree programmes in Medicine

Bologna

e-mail 
segmed@unibo.it

Virtual Help Desk
Connect

To connect, please read these instructions

Office hours (direct access)
Tuesday 09:00 - 12:00

Office hours (appointments only)
Tuesday 14:00 - 15:30
Wednesday 09:00 - 11:15
Thursday 14:00 - 15:30
Friday 09:00 - 11:15

Telephone Help Desk
Tel +39 051 2094601
Office hours: Thursday 9:00 - 11:30

Document Submission and Collection Help Desk
Policlinico S. Orsola-Malpighi (Polo Murri)
Via Massarenti, 9 | 40138 Bologna
Office hours: Monday 9:00 – 12:00, subject to booking an appointment

Student Administration Office where to send documents by post
Via Massarenti, 9 | 40138 Bologna (the Student Administration Office does not offer in-person services)

Forlì

e-mail

Virtual Help Desk
Connect
To connect, please read these instructions

Office hours (direct access)
Tuesday 14:00 - 15:30
Wednesday 9:00  - 12:00
Friday 9:00 - 12:00

Office hours (appointments only)
Tuesday 9:00 - 12:00
Thursday 14:00 - 15:30

Telephone Help Desk
Tel +39 0543 374809
Office hours: Wednesday 9:00 - 11:30

Document Submission and Collection Help Desk
Padiglione Melandri, Piazzale Solieri, 1 | 47121 Forlì
Office hours: Thursday 9:00 - 12:00 (by appointment only)

Ravenna

e-mail

Virtual Help Desk
Connect 
To connect, please read these instructions

Office hours (direct access)
Tuesday: 14:30 - 16:00
Thursday: 14:30 - 16:00

Office hours (appointments only)
Mondays: 9:00 - 11:00
Wednesday: 9:00 - 11:00
Fridays: 9:00 - 11:00

Telephone Help Desk
Tel +39 0544 936251
Office hours: Tuesday and Thursday 9:00 - 12:00

Document Submission and Collection Help Desk
Via Alfredo Baccarini, 27 | 48121 Ravenna 
Office hours: Tuesday 9:00 – 12:00 and Thursday 14:30 - 16:00, subject to booking an appointment

Rimini

e-mail

Virtual Help Desk
Connect
To connect, please read these instructions

Office hours (direct access)
Mondays 9:00 - 11:15
Tuesday 14:30 - 15:30
Wednesday 9:00 - 11:15
Thursday 14:30 - 15:30

Office hours (appointments only)
Friday 9:00 - 11:15

Telephone Help Desk
Tel +39 0541 434336
Office hours:  Thursday 9:00 - 12:00

Document Submission and Collection Help Desk
Via Cattaneo, 17 | 47921 Rimini
Office hours: Tuesday 9:00 – 12:00, subject to booking an appointment

Degree programmes in Pharmacy and Biotechnology and Degree programmes in Sport Science

Bologna

e-mail

Virtual Help Desk
Connect
To connect, please read these instructions

Office hours (direct access)
Tuesday 09:00 - 12:00

Office hours (appointments only)
Tuesday 14:00 - 15:30
Wednesday 09:00 - 12:00
Thursday 14:00 - 15:30
Friday 09:00 - 12:00

Telephone Help Desk
Tel +39 051 20 80331
Office hours: Thursday 9:00 - 11:30

Document Submission and Collection Help Desk
Via Marsala 49/A - 40126 Bologna
Office hours: Thursday 9:00 - 12:30, subject to booking an appointment

Rimini

e-mail

Virtual Help Desk
Connect
To connect, please read these instructions

Office hours (direct access)
Mondays 9:00 - 11:15
Tuesday 14:30 - 15:30
Wednesday 9:00 - 11:15
Thursday 14:30 - 15:30

Office hours (appointments only)
Friday 9:00 - 11:15

Telephone Help Desk
Tel +39 0541 434336
Office hours:  Thursday 9:00 - 12:00

Document Submission and Collection Help Desk
Via Cattaneo, 17 | 47921 Rimini
Office hours: Tuesday 9:00 – 12:00, subject to booking an appointment

Degree programmes in Political sciences and Degree programmes in Sociology

Bologna

e-mail 
segscpol@unibo.it

Virtual Help Desk
Connect
To connect, please read these instructions

Office hours (direct access)
Tuesday 09:00 - 12:00

Office hours (appointments only)
Tuesday 14:00 - 15:30
Wednesday 09:00 - 12:00
Thursday 14:00 - 15:30
Friday 09:00 - 12:00    

Telephone Help Desk
Tel +39 051 2080332
Office hours: Monday 9:00 - 11:30

Document Submission and Collection Help Desk
Via Marsala 49/A - 40126 Bologna
Office hours: Thursday 9:00 - 12:30, subject to booking an appointment

Forlì

e-mail

Virtual Help Desk
Connect
To connect, please read these instructions

Office hours (direct access)
Tuesday 14:00 - 15:30
Wednesday 9:00  - 12:00
Friday 9:00 - 12:00

Office hours (appointments only)
Tuesday 9:00 - 12:00
Thursday 14:00 - 15:30

Telephone Help Desk
Tel +39 0543 374809
Office hours: Wednesday 9:00 - 11:30

Document Submission and Collection Help Desk
Padiglione Melandri, Piazzale Solieri, 1 | 47121 Forlì
Office hours: Thursday 9:00 - 12:00 (by appointment only)

Degree programmes in Psychology

Bologna

e-mail 
segscform@unibo.it

Virtual Help Desk
Connect
To connect, please read these instructions

Office hours (direct access)
Tuesday 9:00 - 12:00

Office hours (appointments only)
Tuesday 14:00 - 15:30
Wednesday 9:00 - 12:00
Thursday 14:00 - 15:30
Friday 9:00 - 12:00

Telephone Help Desk
Tel +39 051 051 2094663
Office hours: Monday 9:00 - 11:30

Document Submission and Collection Help Desk
Via Marsala 49/A - 40126 Bologna
Office hours: Thursday 9:00 - 12:30, subject to booking an appointment

Cesena

e-mail 

Virtual Help Desk
Connect
To connect, please read these instructions

Office hours (direct access)
Tuesday: 9:00 - 12:00
Wednesday: 9:00 - 12:00

Office hours (appointments only)
Tuesday: 14:00 - 15:30
Fridays: 9:00 - 12:00

Telephone Help Desk
Tel: +39 0547338850
Office hours: Thursday 9:00 - 11.30

Document Submission and Collection Help Desk
Palazzo Urbinati, via Montalti, 69 | 47521 Cesena
Office hours: Tuesday 9:00 - 12:00 only by appointment

Degree programmes in Science

Bologna

e-mail 
segscienze@unibo.it

Virtual Help Desk
Connect
To connect, please read these instructions

Office hours (direct access)
Tuesday 09:00 - 12:00

Office hours (appointments only)
Tuesday 14:00 - 15:30
Wednesday 09:00 - 12:00
Thursday 14:00 - 15:30
Friday 09:00 - 12:00    

Telephone Help Desk
Tel +39 051 2080333
Office hours: Monday 9:00 - 11:30

Document Submission and Collection Help Desk
Via Marsala 49/A - 40126 Bologna
Office hours: Thursday 9:00 - 12:30, subject to booking an appointment

Ravenna

e-mail

Virtual Help Desk
Connect 
To connect, please read these instructions

Office hours (direct access)
Tuesday: 14:30 - 16:00
Thursday: 14:30 - 16:00

Office hours (appointments only)
Mondays: 9:00 - 11:00
Wednesday: 9:00 - 11:00
Fridays: 9:00 - 11:00

Telephone Help Desk
Tel +39 0544 936251
Office hours: Tuesday and Thursday 9:00 - 12:00

Document Submission and Collection Help Desk
Via Alfredo Baccarini, 27 | 48121 Ravenna 
Office hours: Tuesday 9:00 – 12:00 and Thursday 14:30 - 16:00, subject to booking an appointment

Rimini

e-mail

Virtual Help Desk
Connect
To connect, please read these instructions

Office hours (direct access)
Mondays 9:00 - 11:15
Tuesday 14:30 - 15:30
Wednesday 9:00 - 11:15
Thursday 14:30 - 15:30

Office hours (appointments only)
Friday 9:00 - 11:15

Telephone Help Desk
Tel +39 0541 434336
Office hours:  Thursday 9:00 - 12:00

Document Submission and Collection Help Desk
Via Cattaneo, 17 | 47921 Rimini
Office hours: Tuesday 9:00 – 12:00, subject to booking an appointment

Degree programmes in Veterinary medicine 

Ozzano Dell’Emilia (Bologna)

e-mail 
segvet@unibo.it

Virtual Help Desk
Connect
To connect, please read these instructions

Office hours (direct access)
Tuesday 09:00 - 12:00

Office hours (appointments only)
Tuesday 14:00 - 15:30
Wednesday 09:00 - 12:00
Thursday 14:00 - 15:30
Friday 09:00 - 12:00    

Telephone Help Desk
Tel +39 051 2097302
Office hours: Monday 9:30 - 12:00

Document Submission and Collection Help Desk
Via Tolara di Sopra, 50 | 40064 Ozzano dell’Emilia
Office hours: Thursday from 10:00 to 12:00. 
By appointment to be agreed with the office. Only for delivery of documents on career or collection of original signed certificates to be legalized. A community mask covering the nose and mouth is required to enter the premises.

Student Administration Office where to send documents by post
Via Tolara di Sopra, 50 | 40064 Ozzano dell’Emilia (the Student Administration Office does not offer in-person services)

Cesena

e-mail 

Virtual Help Desk
Connect
To connect, please read these instructions

Office hours (direct access)
Tuesday: 9:00 - 12:00
Wednesday: 9:00 - 12:00

Office hours (appointments only)
Tuesday: 14:00 - 15:30
Fridays: 9:00 - 12:00

Telephone Help Desk
Tel: +39 0547338850
Office hours: Thursday 9:00 - 11.30

Document Submission and Collection Help Desk
Palazzo Urbinati, via Montalti, 69 | 47521 Cesena
Office hours: Tuesday 9:00 - 12:00 only by appointment

Contact details for the International student administration office in Bologna

International student administration office in Bologna

Submitting documents and completion of matriculation to degree programmes in Bologna, for students with foreign qualifications.

e-mail

Virtual Help Desk
Connect
To connect, please read these instructions

Office hours (direct access)
Tuesday 9:00 - 11:00
Friday 9:00 - 11:00

Document Submission Help Desk by appointment only
Via Marsala 49/A - 40126 Bologna.
Office hours: 
Tuesday 14:00-16:00 – book via Studenti Online selecting Bookings - International Student Administration Office Bologna - foreign qualification submission desk Tuesday
Wednedsay 9:30-12:00 – book via Studenti Online selecting Bookings - International Student Administration Office Bologna - foreign qualification submission desk Wednedsay

Campus Student Administration offices

If you are studying at a campus other than Bologna, please contact the corresponding Student Administration office in  Cesena, Forlì, Ravenna or Rimini.