How to contact Student Administration Offices
Student Administration Offices provide both in-person and online services. In-person services are only provided for specific topics and by appointment.
Student Administration Offices are closed to the public, but services continue to run remotely.
You are be able to contact Student Administration Offices by:
- writing an e-mail;
- connecting to the virtual help desk.
A help desk is open exclusively to submit documents regarding degree-related activities or collect signed original certificates requiring legalization. The service is offered by appointment only, subject to contacting the Student Administration Office via email and booking a date and time. Please don’t show up at the help desk without an appointment. Remember that wearing a face mask is recommended to access the service.
Certificates, whether or not requiring duty stamps, may be downloaded via Studenti Online. If a duty stamp is required, please download the document and apply the duty stamp. Downloaded certificates are fully valid.
Degree programmes in Agriculture
Bologna
e-mail
segagr@unibo.it
Virtual Help Desk
Connect
To connect, please read these instructions
Virtual Help Desk office hours (direct access):
Wednesday 09:00 - 12:00
Friday 09:00 - 12:00
Virtual Help Desk office hours (appointments only):
Monday 09:00 - 12:00
Tuesday 14:00 - 15:30
Thursday 14:00 - 15:30
Remember: if you are unable to turn up, please cancel the booking so that the slot can be used for other students.
Document Submission and Collection Help Desk
Viale Fanin, 50 | 40127 Bologna
Office hours: Thursday 10:00 - 12:00, subject to booking an appointment
Student Administration Office where to send documents by post
Viale Giuseppe Fanin, 50 (piano terra)| - 40127 Bologna (the Student Administration Office does not offer in-person services)
Cesena
e-mail
segcesena@unibo.it
Virtual Help Desk
Connect
To connect, please read these instructions
Virtual Help Desk office hours (direct access):
Tuesday 14:00 - 15:30
Friday 9:00 - 12:00
Virtual Help Desk office hours (appointments only):
Monday 9:00 - 12:00
Wednesday 9:00 - 12:00
Thursday 9:00 - 12:00
Remember: if you are unable to turn up, please cancel the booking so that the slot can be used for other students.
Document Submission and Collection Help Desk
Palazzo Urbinati, via Montalti, 69 | 47521 Cesena
Office hours: Wednesday 9:00 - 12:00 only by appointment
Degree programmes in Economics and Management and Degree programmes in Statistics
Bologna
e-mail
segecosta@unibo.it
Virtual Help Desk
Connect
To connect, please read these instructions
Virtual Help Desk office hours (direct access):
Wednesday: 09:00 - 12:00
Friday 09:00 - 12:00
Virtual Help Desk office hours (appointments only):
Monday 09:00 - 12:00
Tuesday 14:00 - 15:30
Thursday 14:00 - 15:30
Remember: if you are unable to turn up, please cancel the booking so that the slot can be used for other students.
Document Submission and Collection Help Desk
Via Marsala 49/A - 40126 Bologna
Office hours: Thursday 9:00 – 12:30, subject to booking an appointment
Forlì
e-mail
segforli@unibo.it
Virtual Help Desk
Connect
To connect, please read these instructions
Virtual Help Desk office hours (direct access):
Tuesday 14:00 - 15:30
Wednesday 9:00 - 12:00
Friday 9:00 - 12:00
Virtual Help Desk office hours (appointments only):
Monday 9:00 - 12:00
Thursday 14:00 - 15:30
Remember: if you are unable to turn up, please cancel the booking so that the slot can be used for other students.
Document Submission and Collection Help Desk
Padiglione Melandri, Piazzale Solieri, 1 | 47121 Forlì
Office hours: Thursday 9:00 - 12:00 (by appointment only)
Rimini
e-mail
segrimini@unibo.it
Virtual Help Desk
Connect
To connect, please read these instructions
Virtual Help Desk office hours (direct access):
Monday 9:00 - 11:15
Tuesday 14:00 - 15:30
Wednesday 9:00 - 11:15
Thursday 14:00 - 15:30
Virtual Help Desk office hours (appointments only):
Friday 9:00 - 11:15
Remember: if you are unable to turn up, please cancel the booking so that the slot can be used for other students.
Document Submission and Collection Help Desk
Via Cattaneo, 17 | 47921 Rimini
Office hours: Tuesday 9:00 – 12:00, subject to booking an appointment
Degree programmes in Education Studies
Bologna
e-mail
segscform-lingue@unibo.it
Virtual Help Desk
Connect
To connect, please read these instructions
Virtual Help Desk office hours (direct access):
Wednesday 09:00 - 12:00
Friday 09:00 - 12:00
Virtual Help Desk office hours (appointments only):
Monday 09:00 - 12:00
Tuesday 14:00 - 15:30
Thursday 14:00 - 15:30
Remember: if you are unable to turn up, please cancel the booking so that the slot can be used for other students.
Document Submission and Collection Help Desk
Via Marsala 49/A - 40126 Bologna
Office hours: Thursday 9:00 – 12:30, subject to booking an appointment
Rimini
e-mail
segrimini@unibo.it
Virtual Help Desk
Connect
To connect, please read these instructions
Virtual Help Desk office hours (direct access):
Monday 9:00 - 11:15
Tuesday 14:30 - 15:30
Wednesday 9:00 - 11:15
Thursday 14:30 - 15:30
Virtual Help Desk office hours (appointments only):
Friday 9:00 - 11:15
Remember: if you are unable to turn up, please cancel the booking so that the slot can be used for other students.
Document Submission and Collection Help Desk
Via Cattaneo, 17 | 47921 Rimini
Office hours: Tuesday 9:00 – 12:00, subject to booking an appointment
Degree programmes in Engineering and Architecture
Bologna
e-mail
seging@unibo.it
Virtual Help Desk
Connect
To connect, please read these instructions
Virtual Help Desk office hours (direct access):
Wednesday 09:00 - 12:00
Friday 09:00 - 12:00
Virtual Help Desk office hours (appointments only):
Monday 09:00 - 12:00
Tuesday 14:00 - 15:30
Thursday 14:00 - 15:30
Remember: if you are unable to turn up, please cancel the booking so that the slot can be used for other students.
Document Submission and Collection Help Desk
Via Marsala 49/A - 40126 Bologna
Office hours: Thursday 9:00 – 12:30, subject to booking an appointment
Cesena
e-mail
segcesena@unibo.it
Virtual Help Desk
Connect
To connect, please read these instructions
Virtual Help Desk office hours (direct access):
Tuesday: 14:00 - 15:30
Friday: 9:00 - 12:00
Virtual Help Desk office hours (appointments only):
Monday: 9:00 - 12:00
Wednesday: 09:00 - 12:00
Thursday: 9:00 - 12:00
Remember: if you are unable to turn up, please cancel the booking so that the slot can be used for other students.
Document Submission and Collection Help Desk
Palazzo Urbinati, via Montalti, 69 | 47521 Cesena
Office hours: Wednesday 9:00 - 12:00 only by appointment
Forlì
e-mail
segforli@unibo.it
Virtual Help Desk
Connect
To connect, please read these instructions
Virtual Help Desk office hours (direct access):
Tuesday: 14:00 -15:30
Wednesday: 9:00 -12:00
Friday: 9:00 -12:00
Virtual Help Desk office hours (appointments only):
Monday: 9:00 -12:00
Thursday: 14:00 -15:30
Remember: if you are unable to turn up, please cancel the booking so that the slot can be used for other students.
Document Submission and Collection Help Desk
Padiglione Melandri, Piazzale Solieri, 1 | 47121 Forlì
Office hours: Thursday 9:00 - 12:00 only by appointment
Ravenna
e-mail
segravenna@unibo.it
Virtual Help Desk
Connect
To connect, please read these instructions
Virtual Help Desk office hours (direct access):
Tuesday: 14:30 - 16:00
Thursday: 14:30 - 16:00
Virtual Help Desk office hours (appointments only):
Wednesday: 9:00 - 12:00
Friday: 9:00 - 12:00
Remember: if you are unable to turn up, please cancel the booking so that the slot can be used for other students.
Document Submission and Collection Help Desk
Via Alfredo Baccarini, 27 | 48121 Ravenna
Office hours: Tuesday 9:00 – 12:00 and Thursday 14:30 - 16:00, subject to booking an appointment
Degree programmes in Foreign languages and literature, Interpreting and Translation
Bologna
e-mail
segscform-lingue@unibo.it
Virtual Help Desk
Connect
To connect, please read these instructions
Virtual Help Desk office hours (direct access):
Tuesday 09:00 - 12:00
Friday 09:00 - 12:00
Virtual Help Desk office hours (appointments only):
Monday 09:00 - 12:00
Tuesday 14:00 - 15:30
Thursday 14:00 - 15:30
Remember: if you are unable to turn up, please cancel the booking so that the slot can be used for other students.
Document Submission and Collection Help Desk
Via Marsala 49/A - 40126 Bologna
Office hours: Thursday 9:00 – 12:30, subject to booking an appointment
Forlì
e-mail
segforli@unibo.it
Virtual Help Desk
Connect
To connect, please read these instructions
Virtual Help Desk office hours (direct access):
Tuesday 14:00 - 15:30
Wednesday 9:00 - 12:00
Friday 9:00 - 12:00
Virtual Help Desk office hours (appointments only):
Monday 9:00 - 12:00
Thursday 14:00 - 15:30
Remember: if you are unable to turn up, please cancel the booking so that the slot can be used for other students.
Document Submission and Collection Help Desk
Padiglione Melandri, Piazzale Solieri, 1 | 47121 Forlì
Office hours: Thursday 9:00 - 12:00 (by appointment only)
Degree programmes in Humanities
Bologna
e-mail
segstudiumanistici@unibo.it
Virtual Help Desk
Connect
To connect, please read these instructions
Virtual Help Desk office hours (direct access):
Wednesday 09:00 - 12:00
Friday 09:00 - 12:00
Virtual Help Desk office hours (appointments only):
Monday 09:00 - 12:00
Tuesday 14:00 - 15:30
Thursday 14:00 - 15:30
Remember: if you are unable to turn up, please cancel the booking so that the slot can be used for other students.
Telephone Help Desk
Tel: +39 051 2080330
Office hours: Thursday 9:00 - 11:30
Document Submission and Collection Help Desk
Via Marsala 49/A - 40126 Bologna
Office hours: Thursday 9:00 – 12:30, subject to booking an appointment
Ravenna
e-mail
segravenna@unibo.it
Virtual Help Desk
Connect
To connect, please read these instructions
Virtual Help Desk office hours (direct access):
Tuesday 14:30 - 16:00
Thursday 14:30 - 16:00
Virtual Help Desk office hours (appointments only):
Wednesday 9:00 - 12:00
Friday 9:00 - 12:00
Remember: if you are unable to turn up, please cancel the booking so that the slot can be used for other students.
Document Submission and Collection Help Desk
Via Alfredo Baccarini, 27 | 48121 Ravenna
Office hours: Tuesday 9:00 – 12:00 and Thursday 14:30 - 16:00, subject to booking an appointment
Rimini
e-mail
segrimini@unibo.it
Virtual Help Desk
Connect
To connect, please read these instructions
Virtual Help Desk office hours (direct access):
Monday 9:00 - 11:15
Tuesday 14:30 - 15:30
Wednesday 9:00 - 11:15
Thursday 14:30 - 15:30
Virtual Help Desk office hours (appointments only):
Friday 9:00 - 11:15
Remember: if you are unable to turn up, please cancel the booking so that the slot can be used for other students.
Telephone Help Desk
Tel +39 0541 434336
Office hours: Thursday 9:00 - 12:00
Document Submission and Collection Help Desk
Via Cattaneo, 17 | 47921 Rimini
Office hours: Tuesday 9:00 – 12:00, subject to booking an appointment
Degree programmes in Law
Bologna
e-mail
seggiuri@unibo.it
Virtual Help Desk
Connect
To connect, please read these instructions
Virtual Help Desk office hours (direct access):
Tuesday 09:00 - 12:00
Friday 09:00 - 12:00
Virtual Help Desk office hours (appointments only):
Monday 09:00 - 12:00
Tuesday 14:00 - 15:30
Thursday 14:00 - 15:30
Remember: if you are unable to turn up, please cancel the booking so that the slot can be used for other students.
Document Submission and Collection Help Desk
Via Marsala 49/A - 40126 Bologna
Office hours: Thursday 9:00 – 12:30, subject to booking an appointment
Ravenna
e-mail
segravenna@unibo.it
Virtual Help Desk
Connect
To connect, please read these instructions
Virtual Help Desk office hours (direct access):
Tuesday: 14:30 - 16:00
Thursday: 14:30 - 16:00
Virtual Help Desk office hours (appointments only):
Wednesday: 9:00 - 12:00
Friday: 9:00 - 12:00
Remember: if you are unable to turn up, please cancel the booking so that the slot can be used for other students.
Document Submission and Collection Help Desk
Via Alfredo Baccarini, 27 | 48121 Ravenna
Office hours: Tuesday 9:00 – 12:00 and Thursday 14:30 - 16:00, subject to booking an appointment
Degree programmes in Medicine
Bologna
e-mail
segmed@unibo.it
Virtual Help Desk
Connect
To connect, please read these instructions
Virtual Help Desk office hours (direct access):
Monday 09:00 - 12:00
Friday 09:00 - 12:00
Virtual Help Desk office hours (appointments only):
Tuesday 14:00 - 15:30
Thursday 14:00 - 15:30
Desk in attendance
Wednesday 09:00 - 12:00
Remember: if you are unable to turn up, please cancel the booking so that the slot can be used for other students.
Document Submission and Collection Help Desk
Policlinico S. Orsola-Malpighi (Polo Murri)
Via Massarenti, 9 | 40138 Bologna
Office hours: Monday 9:00 – 12:00, subject to booking an appointment
Student Administration Office where to send documents by post
Via Massarenti, 9 | 40138 Bologna (the Student Administration Office does not offer in-person services)
Forlì
e-mail
segforli@unibo.it
Virtual Help Desk
Connect
To connect, please read these instructions
Virtual Help Desk office hours (direct access):
Tuesday 14:00 - 15:30
Wednesday 9:00 - 12:00
Friday 9:00 - 12:00
Virtual Help Desk office hours (appointments only):
Monday 9:00 - 12:00
Thursday 14:00 - 15:30
Remember: if you are unable to turn up, please cancel the booking so that the slot can be used for other students.
Document Submission and Collection Help Desk
Padiglione Melandri, Piazzale Solieri, 1 | 47121 Forlì
Office hours: Thursday 9:00 - 12:00 (by appointment only)
Ravenna
e-mail
segravenna@unibo.it
Virtual Help Desk
Connect
To connect, please read these instructions
Virtual Help Desk office hours (direct access):
Tuesday: 14:30 - 16:00
Thursday: 14:30 - 16:00
Virtual Help Desk office hours (appointments only):
Wednesday: 9:00 - 12:00
Friday: 9:00 - 12:00
Remember: if you are unable to turn up, please cancel the booking so that the slot can be used for other students.
Document Submission and Collection Help Desk
Via Alfredo Baccarini, 27 | 48121 Ravenna
Office hours: Tuesday 9:00 – 12:00 and Thursday 14:30 - 16:00, subject to booking an appointment
Rimini
e-mail
segrimini@unibo.it
Virtual Help Desk
Connect
To connect, please read these instructions
Virtual Help Desk office hours (direct access):
Monday 9:00 - 11:15
Tuesday 14:30 - 15:30
Wednesday 9:00 - 11:15
Thursday 14:30 - 15:30
Virtual Help Desk office hours (appointments only):
Friday 9:00 - 11:15
Remember: if you are unable to turn up, please cancel the booking so that the slot can be used for other students.
Document Submission and Collection Help Desk
Via Cattaneo, 17 | 47921 Rimini
Office hours: Tuesday 9:00 – 12:00, subject to booking an appointment
Degree programmes in Pharmacy and Biotechnology and Degree programmes in Sport Science
Bologna
e-mail
segfarbiomot@unibo.it
Virtual Help Desk
Connect
To connect, please read these instructions
Virtual Help Desk office hours (direct access):
Tuesday 09:00 - 12:00
Friday 09:00 - 12:00
Virtual Help Desk office hours (appointments only):
Tuesday 14:00 - 15:30
Wednesday 09:00 - 12:00
Thursday 14:00 - 15:30
Remember: if you are unable to turn up, please cancel the booking so that the slot can be used for other students.
Document Submission and Collection Help Desk
Via Marsala 49/A - 40126 Bologna
Office hours: Thursday 9:00 - 12:30, subject to booking an appointment
Rimini
e-mail
segrimini@unibo.it
Virtual Help Desk
Connect
To connect, please read these instructions
Virtual Help Desk office hours (direct access):
Monday 9:00 - 11:15
Tuesday 14:30 - 15:30
Wednesday 9:00 - 11:15
Thursday 14:30 - 15:30
Virtual Help Desk office hours (appointments only):
Friday 9:00 - 11:15
Remember: if you are unable to turn up, please cancel the booking so that the slot can be used for other students.
Document Submission and Collection Help Desk
Via Cattaneo, 17 | 47921 Rimini
Office hours: Tuesday 9:00 – 12:00, subject to booking an appointment
Degree programmes in Political sciences and Degree programmes in Sociology
Bologna
e-mail
segscpol@unibo.it
Virtual Help Desk
Connect
To connect, please read these instructions
Virtual Help Desk office hours (direct access):
Wednesday 09:00 - 12:00
Friday 09:00 - 12:00
Virtual Help Desk office hours (appointments only):
Monday 09:00 - 12:00
Tuesday 14:00 - 15:30
Thursday 14:00 - 15:30
Remember: if you are unable to turn up, please cancel the booking so that the slot can be used for other students.
Document Submission and Collection Help Desk
Via Marsala 49/A - 40126 Bologna
Office hours: Thursday 9:00 - 12:30, subject to booking an appointment
Forlì
e-mail
segforli@unibo.it
Virtual Help Desk
Connect
To connect, please read these instructions
Virtual Help Desk office hours (direct access):
Tuesday 14:00 - 15:30
Wednesday 9:00 - 12:00
Friday 9:00 - 12:00
Virtual Help Desk office hours (appointments only):
Monday 9:00 - 12:00
Thursday 14:00 - 15:30
Remember: if you are unable to turn up, please cancel the booking so that the slot can be used for other students.
Document Submission and Collection Help Desk
Padiglione Melandri, Piazzale Solieri, 1 | 47121 Forlì
Office hours: Thursday 9:00 - 12:00 (by appointment only)
Degree programmes in Psychology
Bologna
e-mail
segscform-lingue@unibo.it
Virtual Help Desk
Connect
To connect, please read these instructions
Virtual Help Desk office hours (direct access):
Wednesday 09:00 - 12:00
Friday 09:00 - 12:00
Virtual Help Desk office hours (appointments only):
Monday 09:00 - 12:00
Tuesday 14:00 - 15:30
Thursday 14:00 - 15:30
Remember: if you are unable to turn up, please cancel the booking so that the slot can be used for other students.
Document Submission and Collection Help Desk
Via Marsala 49/A - 40126 Bologna
Office hours: Thursday 9:00 - 12:30, subject to booking an appointment
Cesena
e-mail
segcesena@unibo.it
Virtual Help Desk
Connect
To connect, please read these instructions
Virtual Help Desk office hours (direct access):
Tuesday 9:00 - 12:00
Friday 9:00 - 12:00
Virtual Help Desk office hours (appointments only):
Monday 9:00 - 12:00
Wednesday 9:00 - 12:00
Thursday 9:00 - 12:00
Remember: if you are unable to turn up, please cancel the booking so that the slot can be used for other students.
Document Submission and Collection Help Desk
Palazzo Urbinati, via Montalti, 69 | 47521 Cesena
Office hours: Wednesday 9:00 - 12:00 only by appointment
Degree programmes in Science
Bologna
e-mail
segscienze@unibo.it
Virtual Help Desk
Connect
To connect, please read these instructions
Virtual Help Desk office hours (direct access):
Wednesday 09:00 - 12:00
Friday 09:00 - 12:00
Virtual Help Desk office hours (appointments only):
Monday 09:00 - 12:00
Tuesday 14:00 - 15:30
Thursday 14:00 - 15:30
Remember: if you are unable to turn up, please cancel the booking so that the slot can be used for other students.
Document Submission and Collection Help Desk
Via Marsala 49/A - 40126 Bologna
Office hours: Thursday 9:00 - 12:30, subject to booking an appointment
Ravenna
e-mail
segravenna@unibo.it
Virtual Help Desk
Connect
To connect, please read these instructions
Virtual Help Desk office hours (direct access):
Tuesday 14:30 - 16:00
Thursday 14:30 - 16:00
Virtual Help Desk office hours (appointments only):
Wednesday 9:00 - 12:00
Friday 9:00 - 12:00
Remember: if you are unable to turn up, please cancel the booking so that the slot can be used for other students.
Document Submission and Collection Help Desk
Via Alfredo Baccarini, 27 | 48121 Ravenna
Office hours: Tuesday 9:00 – 12:00 and Thursday 14:30 - 16:00, subject to booking an appointment
Rimini
e-mail
segrimini@unibo.it
Virtual Help Desk
Connect
To connect, please read these instructions
Virtual Help Desk office hours (direct access):
Monday 9:00 - 11:15
Tuesday 14:30 - 15:30
Wednesday 9:00 - 11:15
Thursday 14:30 - 15:30
Virtual Help Desk office hours (appointments only):
Friday 9:00 - 11:15
Remember: if you are unable to turn up, please cancel the booking so that the slot can be used for other students.
Document Submission and Collection Help Desk
Via Cattaneo, 17 | 47921 Rimini
Office hours: Tuesday 9:00 – 12:00, subject to booking an appointment
Degree programmes in Veterinary medicine
Ozzano Dell’Emilia (Bologna)
e-mail
segvet@unibo.it
Virtual Help Desk
Connect
To connect, please read these instructions
Virtual Help Desk office hours (direct access):
Wednesday 09:00 - 12:00
Friday 09:00 - 12:00
Virtual Help Desk office hours (appointments only):
Monday 09:00 - 12:00
Tuesday 14:00 - 15:30
Thursday 14:00 - 15:30
Remember: if you are unable to turn up, please cancel the booking so that the slot can be used for other students.
Document Submission and Collection Help Desk
Via Tolara di Sopra, 50 | 40064 Ozzano dell’Emilia
Office hours: Thursday from 10:00 to 12:00.
By appointment to be agreed with the office.
Student Administration Office where to send documents by post
Via Tolara di Sopra, 50 | 40064 Ozzano dell’Emilia (the Student Administration Office does not offer in-person services)
Cesena
e-mail
segcesena@unibo.it
Virtual Help Desk
Connect
To connect, please read these instructions
Virtual Help Desk office hours (direct access):
Tuesday: 14:00 - 15:30
Friday: 9:00 - 12:00
Virtual Help Desk office hours (appointments only):
Monday: 9:00 - 12:00
Wednesday: 9:00 - 12:00
Thursday: 9:00 - 12:00
Remember: if you are unable to turn up, please cancel the booking so that the slot can be used for other students.
Document Submission and Collection Help Desk
Palazzo Urbinati, via Montalti, 69 | 47521 Cesena
Office hours: Wednesday 9:00 - 12:00 only by appointment
Contact details for the International student administration office
International student administration office in Bologna
Submitting documents and completion of matriculation to degree programmes in Bologna, for students with foreign qualifications.
e-mail
segstudintbo@unibo.it
Virtual Help Desk
Connect
To connect, please read these instructions
Virtual Help Desk office hours (direct access):
Monday 9:00 - 11:00
Friday 9:00 - 11:00
Document Submission Help Desk by appointment only
Via Marsala 49/A - 40126 Bologna.
Office hours:
Tuesday 14:00-16:00 – book via Studenti Online selecting Bookings - International Student Administration Office Bologna - foreign qualification submission desk Tuesday
Wednesday and Thursday 9:30 - 12:30 – book via Studenti Online selecting Bookings - International Student Administration Office Bologna - foreign qualification submission desk Wednedsay
International student administration office in Cesena, Forlì, Ravenna and Rimini
If you are studying at a campus other than Bologna, please contact the corresponding Student Administration office in Cesena, Forlì, Ravenna or Rimini.