91851 - Service Learning & Community Engagement Lab - Bo

Course Unit Page


This teaching activity contributes to the achievement of the Sustainable Development Goals of the UN 2030 Agenda.

Quality education Partnerships for the goals

Academic Year 2019/2020

Learning outcomes

The laboratory based on the methodology of service learning offers an opportunity of experiential learning (learning) and active engagement (service) within the community and to work on a concrete problem identified in the context of a partnership between the university and community organizations / territorial services. At the end of the activity the student is able to understand problems in context and to reflect on what civic engagement is; he/she has experienced group work, has practiced his/her communication and relational skills and is able to document his/her civic engagement experience and discuss it critically.

Course contents


  • Principles, concepts and methods of service learning: community engagement, service, experiential learning;
  • Meeting with community stakeholders and illustration of the service learning opportunities available in the community;
  • Service Learning, experience in the field. Getting familiar with the context, the design of the interventions, their implementation and their assessment;
  • Group and individual supervision and consultation;
  • Public presentation of the experience to community stakeholders.



Jacoby, B. (2015) Introduction to Service- Learning. In B. Service-Learning Essentials : Questions, Answers, and Lessons Learned. San Francisco Jossey Bass. Available here 

Teaching methods

Supervised Experiential learning 

Learning by doing

six hours in class ( first meeting, supervision, final meeting public presentation of the experience to community stakeholders) 20 hours of engagement in local services


The workshop will begin Thursday, March 12 at 14-17, at Room 2 Viale Berti Pichat (Dept. of Psychology).

Fieldwork (20 hours) will be agreed with the tutors of the services involved.

Supervision meeting (1 hour) will be agreed with the participants

The final meeting (3 hours) will be agreed with the participants and the tutors involved.

Assessment methods

The student must complete a reflexive journal on the activity carried out and a task assessment questionnaire (to be delivered within 15 days from the end of the lab), a bibliographic review, with reference to the specific service-learning experience. The final exam includes the assignment of a grade. To pass the exam students have to obtain at least 18/30. Grade will be assigned as follows:

- up to 16/30 for the service  (based on frequency, commitment, active participation)

- up to 6/30 for the reflexive journal (higher score will be assigned to deeper reflection on the experience, on context analysis, and on consequences of the experience on learning)

- up to 6/30 for the bibliographic review (relevance of the articles, analytical and argumentative ability, compliance with APA standards)

- up to 2/30 for the final presentation and participation involvement in the monitoring activities)

- The honors (Lode) will be awarded if the student obtains the maximum in all the assigned tasks and distinguishes himself / herself for the reflexive ability

Teaching tools

PC, internet, power point, web resources

Office hours

See the website of Cinzia Albanesi