97506 - Organizational Psychology

Academic Year 2021/2022

  • Docente: Sara Zaniboni
  • Credits: 8
  • SSD: M-PSI/06
  • Language: English

Learning outcomes

By the end of the course, students will know: •the main theories in Organizational Psychology •the main principles of organizational structure and design •the social-psychological processes underlying teamwork •the main theories of leader-members relationships, conflict management and development of creativity-innovation outcomes •the main psychosocial processes related to organizational behavior •the main goals of psychologists’ professional activity in such domains

Course contents

The course examines the themes of Organizational Psychology in-depth, explaining the theoretical, research and professional aspects that characterize the discipline. The course involves the following integrated and complementary modules:

Module 1: Sara Zaniboni (2 credits, 15 hours)

The module aims to develop knowledge and skills on the following areas:

• The Conceptual and Theoretical Foundations of Organizations

• Organizational Climate and Culture

• Organizational Development and Change

• Training and Development

Module 2: Luca Pietrantoni (2 credits; 15 hours)

The module aims to develop knowledge and skills on the following areas:

• KPI of High-Reliability Organizations

• System Design, Human Performance and Organizational productivity

• Organizational Downsizing, Mergers and Acquisitions

• The Psychology of Negotiation and Mediation


- Lecture slides and materials presented/suggested in class (course materials will be available at the course website).

- Suggested textbooks/chapters:

Truxillo, D., Bauer, T., & Erdogan, B. (2021). Psychology & Work: Perspectives on Industrial & Organizational Psychology - 2nd Edition. NY: Routledge.

Landy, F.J., & Conte, J.M. (2012). Work in the 21st Century: An Introduction to Industrial and Organizational Psychology. NY: Wiley. [part 3 module 14 The Organization of Work Behavior]

Leonard, H.S., Lewis, R., Freedman, A.M., & Passmore, J. (2013). The Wiley-Blackwell Handbook of the Psychology of Leadership, Change, and Organizational Development. London: Wiley Blackwell. [parts II and III]

Schneider, B., & Barbera, K. (2014). The Oxford Handbook of Organizational Climate and Culture. NY: Oxford University Press.

Teaching methods

The teaching methods used for the course are: lessons, case analysis and discussions, practitioners' reports, individual and group assignments, simulations, presentations of assignments.

The course is designed to be very interactive, based on students’ active participation. Therefore, students are requested to attend systematically all the lectures. Exchange students, aiming to choose this course for their learning agreement, should carefully consider – in their own interest – that they are requested to attend the full course.

Assessment methods

Module 1

The final assessment of the Module 1 is based on a group assignment (group performance) on the topics of Module 1. This will give 0-15 points.

Module 2

The final assessment of the Module 2 is based on an individual paper (individual performance) on the topics of Module 2. This will give 0-15 points.


Scoring from 0 to 15 points is graduated as follow:

  • 0-3 points: markedly inadequate, evident misunderstanding, lack of critical comprehension, or content off-topic
  • 4-7 points: imprecisions, surface exam and description of the contents, lack of critical comprehension
  • 8-11 point: sufficiently clear and understandable; there are elements that denote critical deepening of the contents, albeit not fully evident
  • 12-14 points: very clear, lexicon is specific to the topic, evidence is clearly understood and described, and critical comprehension is evident; some of these aspects, however, is present but not fully achieved
  • 15 points: fully meet the requirements as it concerns clarity, lexicon specificity, understanding and explanation of evidence.

Teaching tools

Powerpoint, paper-pencil instruments, audiovisual materials, guided discussions.


Policy on the Use of Technology in the Classroom

  • Students may not use any hand held devices in the classroom (cell phones, cameras, etc.) without the explicit permission of the professor.
  • Computers should be used for note-taking only.
  • Students who need to use voice recorders for class lectures must receive the explicit permission of the professor in order to do so.

Office hours

See the website of Sara Zaniboni

See the website of Luca Pietrantoni

See the website of Monica Rubini


Good health and well-being Decent work and economic growth Industry, innovation and infrastructure

This teaching activity contributes to the achievement of the Sustainable Development Goals of the UN 2030 Agenda.