- Docente: Morena Cuconato
- Credits: 3
- SSD: M-PED/01
- Language: Italian
- Teaching Mode: Traditional lectures
- Campus: Bologna
- Corso: First cycle degree programme (L) in Environment and Workplace Prevention Techniques (cod. 8487)
Learning outcomes
At the end of the course, students will know the
psychopedagogical dynamics on which human behaviours and
relationship are grounded both within the society at large and in
specific communities. Moreover they will know the relationship's
dynamics within individuals in the social- and work's life.
Course contents
The course focuses on the communicative competences as important
tool of the professionals involved in the management of the
conflicts, prevention and protection in the different work
contexts. Based on the main model analysing the verbal and non
verbal communication and the work team, the course proposes
to students a research, analysis and valorisation path of the
chances that the communication offers in the different work
contexts and of the importance that hearing and osservation play
within conflicts resolution.
Readings/Bibliography
Zani, Selleri, David, La comunicazione. Modelli teorici e contesti
sociali, Carocci, Roma 2000
Further bibliography will be indicated by teacher during the
lessons.
Teaching methods
The lectures will be complemented with students' group works on
issues emerged during the lessons and case studies
Assessment methods
Collective presentation of the group works and individual written
examination
Teaching tools
Power points and films
Office hours
See the website of Morena Cuconato