Institutional credentials and student access to Bologna University online services

Help with big or small problems in using academic ‘credentials’ for access to online services offered by the University of Bologna.

You are a new student and you want to get credentials?

If you have a SPID digital identity, use it to register on Studenti Online: select the "Register" button and then the "Enter with SPID" button. The system will automatically retrieve your personal data from SPID and at the end it will create your name.surname@studio.unibo.it credentials.

If you are a minor, go to Studenti Online, select the “Register” button and enter your tax code: at the end of the process the system will generate your credentials in the format name.surname@studio.unibo.it.

If you are an international student and you do not have an identity document issued in Italy, go to Studenti Online, select first the “Register” button and then “Registration for international students”: at the end of the process the system will generate your credentials in the format name.surname@studio.unibo.it.

Are you accessing an online service for the first time?

If you are using your institutional credentials in the format name.surname@studio.unibo.it for the first time and wish to access one of the on-line services, you must set a personal password, which will be valid for all on-line services.

You can set a personal password connectting to Studenti Online or by using the change password service.

Your original username and password (PUK - Personal Unblocking Key) were created when you registered (eg on AlmaOrienta or Studenti Online) and were sent to the personal email address you provided.
If you don’t know your original password and you have a SPID or a CIE digital identity, you can use the credentials recovery service to reset your password.

Can't remember your password?

If you have forgotten your password you can reset it via the credentials recovery service, using also your SPID or CIE digital identity.

You are a graduate and have never received your credentials?

If you graduated from a programme under the previous degree programme system (prior to D.M. 509/99) and you don't have your institutional credentials to access the on-line services, you can request your @studio.unibo.it credentials using the form you can download from this page.

Fill in all parts of the form, sign it, scan it,  and send it by e-mail to , with a scan of front and back copy of a valid ID document.

What can you do before your matriculation?

Before your matriculation application is approved by the Student Administration Office, you may access Studenti Online and your University email using your account name.surname@studio.unibo.it. However, you will not be able to access the wireless network ALMAWIFI, the library resources and the teaching materials.

In general, before your matriculation application is approved you cannot access the services reserved to regularly matriculated students.

What happens after you have completed your studies

The account name.surname@studio.unibo.it of students regularly enrolled at the University of Bologna is currently kept active indeterminately, until students request it to be disabled. The e-mail box remains active together with the account.

Once you have completed your university studies (degree, transfer to another university, withdrawal, etc.) you will no longer be able to use the account name.surname@studio.unibo.it  to access the ALMAWIFI network or the library resources.

Generally, you will not be able to access any of the services reserved for students with active university careers. For example, you will no longer be able to access the laboratories or structures using access control systems with active student control settings.

Access to Studenti Online is kept active in order to use the on-line certification service or to register for another programme.