Is it the first time you access an online service?
If you are using your university credentials (name.surname@esterni.unibo.it) for the first time and you want to access an online service, you must set a password that will give you access to all services.
You can do this by following the instructions in the e-mail with which the username was sent to you.
If you have a SPID or CIE digital identity you can use the credentials recovery service to reset your password.
If you need support send an email to assistenza.cesia@unibo.it.
Forgotten your password?
If you have forgotten your password you can reset it using the credentials recovery service using also your SPID or CIE digital identity.