Starting today, under the Virtual Desks section, you’ll find a new digital service designed to improve interactions with the Student Administration Office. By accessing the Virtual Desks section with your university credentials, SPID (Public Digital Identity System), or CIE (Electronic Identity Card), you can send messages directly from your personal area, without having to use e-mail.
The system, based on traceable requests, allows you to:
• send queries through a simple, guided process;
• receive e-mail updates on the status of your request;
• check the progress of your request at any time.
Thanks to user authentication, staff can immediately access relevant details about your academic record. This reduces the need to provide additional information, limits unnecessary e-mail exchanges, and enables faster, more accurate responses.
All requests are stored and accessible, ensuring greater transparency, continuity, and service quality.
The new feature is already available and you can use it for every new request to the Student Office, as an alternative to email communication.