"Sportelli Virtuali", the new service for video calling the student secretariat

Your secretariat is renewed to offer you the advantages of the virtual counter: a wider, more open service, faster.

You can speak to a dedicated operator by connecting during opening hours or by making an appointment.

You can access Sportelli by logging in:

- institutional e-mail address: name.surname@studio.unibo.it. If you are not yet a student of the University of Bologna, to obtain the e-mail, enter Studenti Online, go to the "REGISTER" section and complete the required fields.

-SPID (Public Digital Identity System).

Go to Virtual Branches

The Student Secretariat operates the following times through the new public reception method:

V= virtual reception

P= reception in presence by appointment

For more information about the service click here.

Telephone reception: Wednesday from 9:00 to 11:30 tel. +39.0543.374809

E-mail
When applying for information remember to put your data either in the object line, or at the bottom: name, surname, registration number and degree programme.

Apply to the Student Administration Office for:

• Registration on open- and restricted-access degree programmes;
• enrolment, payment of fees various, switches (students should also consult StudentiOnline);
• receipts for fees paid;
• prospective payments;
• international student procedures;
• transfer from another University;
• transfer to another University;
• internal switching to another degree programme;
• withdrawal from university;
• interruption of studies;
• suspension from studies;
• loss of student status;
• career mergers;
• enrolment in single course units;
• recognition of studies abroad;
• authentication of documents deposited with the Office;
• registration/degree certificates;
• applications for Diploma Supplements;
• return of school-leaver diplomas;
• collecting degree certificates;
• access to records;
• distribution of magnetic badges, duplicates and re-magnetization  thereof.

Director Dr Patrizia Ussani

University e-mail box
For information to do with your career or for certificates you need to write from your own authentic-access institutional e-mail box: name.surname@studio.unibo.it
You should check your university e-mail box periodically since administrative notices, about refunds or collecting diplomas, for example, will be posted there and only there.