28133 - Technical Computing Certification

Learning outcomes

After completing this course, students obtain the knowledge and skills to:

•  design, audit and manage a certification system
•  write and manage technical standards and specifications for various type of organizations (private and public companies, universities,...)

Course contents

• History of the certification and basic concepts in IT quality and law - Definitions
• Basic concepts in IT quality and law:
• Fundamentals: specification, standards, how is born, distributed and implemented a technical norm
• Fundamentals: certification, metrology and measure in IT, mutual recognition of certifications
• Fundamentals: the various forms of certification (product, system, process) and types (first, second or third part)
• Fundamentals: national and international technical normation bodies (ISO, ETSI , CEN, UNI ,...).
• Fundamentals: inspection, certification and accreditation bodies
• Technical standards of Internet: special charateristic and dedicated technical bodies (IETF, W3C,...)
• Project management and technical standards: systems management
• Technical standards in IT: software development process and quality (ISO 9126, ISO 9001 , ISO 90003...)
• Technical standards of IT: usability and accessibility (ISO 9241, ISO/TS 16071, ISO13407,...)
• Technical standards of IT: usability, accessibility and information security
• Technical standards of IT: information security (ISO 17408, Common Criteria, ISO 17799, ISO 27001, ISO13335,...)
• Economy of certification
• Management and  technical standards in computing performance indicators and metrics in software economics of certification
  
• Certification in other sectors (construction, oil, manufacturing, ...)

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Seminars will be organized with the partecipation of reputed speakers

The teacher will prepare materials to be distributed during classrooms and put on internet

The teacher will be happy to meet students in the Computer Sciences department previous email to  I am always available to meet in students at the department.

Readings/Bibliography

Few existing texts cover a complete course topics (nobody covers them all!), So are just a few reference books, in addition to the teacher's lecture notes and material downloaded from the Internet

• La progettazione del sistema di gestione per la qualità nelle organizzazioni ...  di Ioanis Tsiouras
• Manuale della qualità (Il quadro concettuale. Gli strumenti strategici del miglioramento. Le metodologie per il miglioramento. Lo stato della qualità in Europa e nel mondo. Lo stato della qualità in Italia) Il Sole 24 ORE
• Indicatori di performance aziendali. Come definire gli obiettivi e misurare ... di Fabrizio Di Crosta 
  Qualità, affidabilità, certificazione: strategie, tecniche e opportunità per ... di Giovanni Mattana

The teacher will prepare materials to be distributed during classrooms and put on internet (Campus).

Teaching methods

The course is made of lessons and seminars, practice exercises. It is suggested to attend classes because true dedicated text books do not not exist. Frequency anyway is not mandatory, but the workload for non-attending students is objectively more than for attending students.

Assessment methods

Ongoing tests conducted in the classroomduring the course.
Oral examination constituted by a not notional discussion to asses the general comprehension of the subject from the student

Teaching tools

Files (slide presentatinons) provided by teacher.
Technical standards in soft copy through the university's network.

Links to further information

http://www.unibo.it/SitoWebDocente/default.htm?mat=042626

Office hours

See the website of Fabrizio Di Crosta