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87213 - Organizational Behaviour

Academic Year 2019/2020

                
                        Docente:
                        Rosana Silveira Reis
                    
                        Credits:
                        5
                    
                        SSD:
                        SECS-P/10
                    
                        Language:
                        English
                    
                        Teaching Mode:
                        Traditional lectures
                        
                            Campus:
                            Rimini
                        
                            Corso:
                            First cycle degree programme (L) in
                            Economics of Tourism (cod. 8847)

                            Teaching resources on Virtuale

Learning outcomes

This course aims to provide the fundamental principles of organization design and behaviour. The student will learn how to properly apply the most important tools in the areas of organizational design and behaviour to improve firm performance. Business cases will be used to show how organizational tools and techniques can be adopted with efficacy in the context of the travel, tourism and hospitality industries.

Course contents

Management, Organizations and Organization Design
Organizational Theories: scientific management, classical school of administration, human relations school, contingency theories, resource-dependence theory, institution theory, organizational ecology, decision making.
Organization Models: functional, multidivisional and matrix structures; hybrid models
Organization Behavior: historical foundations of OB theories
Managing individuals: ability versus aptitude; perceptions and attributions
Managing motivation: classical and contemporary theories and their limitations
Managing groups and teams: functions; models, structures and norms, startups teams
Managing cultures: the impact of organizational culture at work; the functions of organizational culture
Managing process and people: decision-making process; conflic process
Managing leading and coaching: leaders vs managers; theories of leadership

Readings/Bibliography

Daft, R.L Organization Theory and Design. 11th Edition. Cengage Learning, 2010 (selected chapters).

Kinicki, A. and Kreitner, R. 2009. Organization Behavior: key concepts, skills & best practices. New York: McGraw-Hill Companies, Inc (selected chapters).

Additional readings and case study material will be provided in class.

Teaching methods

There will be 9 contat hours per week with the key concepts, methods and techniques being introduced via lectures. In addition to formal lectures, we will use group discussion, cases, and video materials in order to combine conceptual and experiential approaches.

Assessment methods

Group assignments: 30%

Final written exam: 70%

Teaching tools

This course will be online.

Tools: computer and internet

Office hours

See the website of Rosana Silveira Reis