Course Unit Page

Academic Year 2018/2019

Learning outcomes

The course aims to provide students with basic management concepts to better understand organizational behaviour. Lessons, discussion of case studies, and practice will focus on topics concerning individuals, groups, and organizational processes in work settings.More specifically, this integrated course is meant to provide theoretical concepts and managerial tools to (a) understand and analyze the main models underlying organizational behavior and people management; (b) develop and increase critical skills in decision making through the analysis of the impact of theories; c) identify problem solving approaches through discussion of case studies.

Furthermore, this course intends to develop and practice teamwork skills by examining complex situations, identifying common action plans, and coming up with solution during projects. In order to do so, work groups will be set up.

Course contents

  1. The Individual in Organizations:

 1.1. Individual differences: personalities and skills

1.1.1.Definition of personality

1.1.2.The Big Five model

1.1.3.The most relevant personality traits

1.1.4.Personality assessment

1.1.5.The development of cognitive skills

1.2. Values, attitudes, moods and emotions

1.2.1.The nature of values, attitudes, moods and emotions

1.2.2.The relationships between values, attitudes, moods and emotions

1.2.3.Job satisfaction

1.2.4. Potential consequences of job satisfaction

1.3. Motivation at work

1.3.1. What motivation in work settings is: intrinsic and extrinsic motivation

1.3.2. Why people act the way they act: Motivational theories

1.3.3. Goal setting, performance assessment, compensation, and career management as motivational tools


2. Group Processes

 2.1.Work groups

2.1.1.Different kinds of work teams and the 5-stage development model

2.1.2.Team characteristics

2.1.3.Team effectiveness

2.1.4.How to measure team effectiveness

2.1.5.Team dysfunctional processes

2.1.6. Virtual teams


3. Decision making processes

3.1.Types of decisions

3.2.Decision making process:

3.2.1.The rational model

3.2.2.Bounded rationality

3.2.3.The Carnegie model


4.Power, Politics and Conflicts

4.1.Sources of individual formal and informal power

4.2.Sources of organizational units' power

4.3. Politics as the exercise of power in organizations

4.4.Conflict in organizations

4.5.Sources of conflict in organizations

4.6.Pondy's model of organizational conflict

4.7.Tacticts to handle conflict in organizations


  • The handbook of the course is:
    • Robbins S.P. and Judge T.A., Domenico Bodega (2016). Comportamento organizzativo. Conoscere e sviluppare competenze organizzative. Milano: Pearson Italia (Capitoli: 1, 2, 4, 5, 6, 7, 8, 9, 12, 13)
    • or alternatively:
    • Pilati M. and H. Tosi (2008). Comportamento Organizzativo – Terza edizione. Milano: Egea (Capp. 1, 2, 3, 4, 6, 8, 9)
    • Kreitner R. and A. Kinicki (2013). Comportamento Organizzativo. Milano: Apogeo. (Capp. 1, 5, 6, 8, 9, 10, 11, 12, 13).
  • Case studies, literature (book chapters and international papers), and further material available on the Internet will be provided on the website on https://iol.unibo.it, handed over or suggested during class activities.

Teaching methods

The course will consist of interactive lessons, discussion of case studies and media material, and group activities.

Assessment methods

The final exam of the overall course consists of two parts:

a) Group project

b) Individual test based on tree open questions

There will be minimum 4 and maximum 5 members for each group. Students will form groups on their own with the only aim of guaranteeing heterogeneity in terms of individual characteristics. The project will concern the application of themes and tools learned during the course to the analysis and the identification of problems and subsequent elaboration of solutions for a case study or a movie assigned by the instructor.

All groups will have to write a final report of the work, including multimedia contents, written in Word by Friday January 11, 2019. The report has to be sent to the following email address: sde.progetticlamed@unibo.it

The main criteria for assessing the group work will be: quality of the project; analysis capabilities; problem identification and problem solving capabilities. Each criterion has the same weight, 10/30.

Teaching tools

Registering dates and all information about the course will be communicated only via distribution list (maria.tagliaventi.CLAMEDComportamentoOrganizzativo2018-19) availableon https://www.dsa.unibo.it [https://www.dsa.unibo.it/].The password for the subscription to the list will be shared in class.

Office hours

See the website of Maria Rita Tagliaventi