37356 - Local Social Service Organization

Academic Year 2022/2023

  • Teaching Mode: Traditional lectures
  • Campus: Bologna
  • Corso: First cycle degree programme (L) in Social Work (cod. 8040)

Learning outcomes

At the end of the course, students will have the basic elements for understanding the organization and networking of social and health local services as well as the operation logic in relation to the aims in the provision of services to people

Course contents

In the first part of the course the history of social intervention in Italy will be introduced to contestualize the Service Organization by providing a description of the he current organizational structure of social services in various areas of intervention.

After presenting the various welfare state models, the recent institutional and organizational transformations and cultural changes that have affected the Italian welfare system will be commented on, such as the reforms relating to measures to combat poverty, the essential levels of assistance, the role of institutions. third sector, accreditation and co-planning, community welfare, planning and integration of social, health and educational services, the actors of social and health integration and professional integration.

In the second part specific aspects of the Territorial Social Service will be dealt with: ways of managing and producing services. The main elements that characterize the territorial organization of the network of health and social services will be illustrated, with specific reference to the regional context of Emilia-Romagna

Specific aspects of the Territorial Social Service in the area of minors, the elderly, marginality, planning and socio-health integration will thus be addressed.




Franzoni F., Anconelli M. (2021). La rete dei servizi alla persona. Dalla normativa all’organizzazione. Terza Edizione Roma: Carocci

G. Bissolo, L. Fazzi, (2012) Costruire l'integrazione socio-sanitaria. Attori, strumenti, metodi, Carocci, Roma (Capitoli 1, 4, dal 14 al 16)

Suggested bibliography

Rossi P. (2014). L'organizzazione dei servizi socio-assistenziali. Istituzioni, professionisti e assetti di regolazione. Roma: Carocci.

Bertotti T. Fazzi F., Rosignoli A. (2021). Il servizio sociale: le competenze chiave. Roma: Carocci.

Campanini A.(a cura di) (2020) Gli ambiti di intervento del servizio sociale. Roma: Carocci.

Teaching methods

Lectures and seminars, group discussions and presentations.

Assessment methods

Written exam (open questions); the evaluation will be expressed out of thirty.

To achieve a sufficient level of learning, it will be necessary to demonstrate to have acquired a linguistic-conceptual mastery of the topics covered within the course, combined with the ability to grasp the evolution of local social services

<18: insufficient

• 18-20: just enough

• 21-23: sufficient

• 24-26: fair

• 27-29: good

• 30: excellent

• 30 cum laude: excellent

Teaching tools

Slides and other documents for deepening issues available at the teaching online site.

Office hours

See the website of Daniela Farini


No poverty Good health and well-being Reduced inequalities Sustainable cities

This teaching activity contributes to the achievement of the Sustainable Development Goals of the UN 2030 Agenda.