46503 - Interview Theory and Technique (1)

Learning outcomes

The course is meant to offer specific interpersonal skills that the students might use during interviews (research interviews, selection interviews...) . To this aim a survey of the main theoretical models and analytical methodologies of interviewing will be given with a particular attention to the opening, management and closing parts.

Course contents

The following topics will be treated:

a) The psychological interview: definitions and basic features. The role of contact in communication, evasive strategies and impediments to the contact, asimmetry and interactional roles

b) The dynamics of interview and communicative techniques: typology and expression of questions, enhanced questions, answer analysis

c) Type of interview: research interview, selection interview ...

Readings/Bibliography

- Giovannini D. (a cura di) (2005). Colloquio e relazione interpersonale, Roma: Carocci. Capp.1, 4, 5, 6, 7, 8, 9

- Gramegna E. (2004). La domanda giusta. L'arte dell'intervista individuale, Milano: Franco Angeli

- Further references might be suggested during the first lessons

Teaching methods

The Course will provide lessons, presentation and joint discussion of audio/video taped material about communicative activities, simulation sessions of specific interactional skills. 

Assessment methods

An oral examination is required

Teaching tools

Overhead projector for pictures presentation, PC for ppt, word or audio files use

Office hours

See the website of Roberta Lorenzetti