- Docente: Roberta Lorenzetti
- Credits: 10
- Language: Italian
- Teaching Mode: Traditional lectures
- Campus: Bologna
- Corso: First cycle degree programme (L) in Communication Sciences (cod. 0069)
Learning outcomes
The Course is meant to offer a survey of the main theoretical models and analitycal methodologies of interpersonal communication. It focuses the miscommunication, the links between narrative and interaction, and the implicit and non-verbal communication.
Course contents
In the first part the following topics will be treated:
- Language comprehension process
- Theoretical models of communication
- Pragmatical functions of communication and implicit communication: conflict, miscommunication and politeness
- Non Verbal communication (CNV)
In the core part the following topics will be treated:
- Communication and destructive emotions: anger
Readings/Bibliography
For the first part:
Anolli, L. (2006). Fondamenti di Psicologia della Comunicazione. Bologna: Il Mulino, capp.3, 4,5,6,8.
Lorenzetti, R., Stame, S. (2004). Narrazione e identità. Roma: Laterza, Introduzione e capp. 1 e 2
For the core part:
Simionato, M., Anderson, G. (2003). Terapia d'urto. La comunicazione come mezzo per gestire le proprie emozioni, Milano: Franco Angeli
Dalai Lama, Goleman, D. (2004). Emozioni distruttive.
Simionato, M., Anderson, G. (2003). Terapia d'urto. La comunicazione come mezzo per gestire le proprie emozioni, Milano: Franco Angeli
Dalai Lama, Goleman, D. (2004). Emozioni distruttive. Liberarsi dai tre veleni della mente: rabbia, desiderio e illusione, Milano: Mondadori, capp. 1, 2, 3, 4, 6, 8, 13, 14
Les Carter, D. (2006). Trasformare la rabbia, Torino: Amrita, parte seconda
Teaching methods
The Course will provide lessons, presentation and joint discussion of audio/video taped material about communicative activities, simulation sessions of specific interactional skills.
Assessment methods
A written examination (open questions) and an oral examination are required.
The oral examination can be sustained only if:
- the answer to all the written questions is given
- each answer reaches the sufficient score
Teaching tools
Overhead projector for pictures presentation, PC for ppt, word or audio files use
Office hours
See the website of Roberta Lorenzetti