Cappiello, Giuseppe; Scarpi, Daniele, FAIRNESS, CUSTOMER SATISFACTION AND REPURCHASE INTENTION IN THE AIRLINE INDUSTRY: AN EXPLORATIVE ANALYSIS, in: EMAC 2006 Conference proceedings, ATHENS, EMAC, 2006, pp. 1 - 8 (atti di: 35th EMAC conference, Atene, 23-26 maggio 2006) [Contribution to conference proceedings]
Scarpi D., Fashion Stores Between Fun and Usefulness, «JOURNAL OF FASHION MARKETING AND MANAGEMENT», 2006, 10 (1), pp. 7 - 24 [Scientific article]
F. Dall'Olmo-Riley; D. Scarpi; A. Manaresi, Drivers and Barriers to Online Shopping: The Interaction of Product, Consumer, and Retailer Factors, in: A CURA DI I. CLARKE E T.B. FLAHERTY, Advances in Electronic Marketing, HERSHEY, Idea Group Publ., 2005, pp. 44 - 68 [Chapter or essay]
F. Massara; D.Scarpi, Pavlov’s Dog Goes Shopping: Interactionism vs Reactionism in Store Environments, in: AMERICAN MARKETING ASSOCIATION, Conference proceedings, SCOTTSDALE, A.M.A., 2004, pp. n.d. - n.d. [Contribution to conference proceedings]