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Marco Visentin

Associate Professor

Department of Management

Academic discipline: SECS-P/08 Management

Director of Second Cycle Degree in Service Management

Teaching

Course units

28231 - Evaluation of Service Quality (Module 2)

Campus: 

Bologna

Degree programme:

Second cycle degree programme (LM) in Statistics, Economics and Business

Lesson period: from November 6, 2023 to December 12, 2023

78358 - International Marketing in Tourism - 8 cfu

Campus: 

Rimini

Degree programme:

First cycle degree programme (L) in Economics of Tourism

Lesson period: from April 15, 2024 to May 20, 2024

75971 - Managing Satisfaction and Dissatisfaction - 6 cfu

Module of  I.C. of Customer Relationship Management
(CURRICULUM SERVICE MANAGEMENT)

Campus: 

Rimini

Degree programme:

Second cycle degree programme (LM) in Business Administration and Management

Lesson period: from October 4, 2023 to October 26, 2023

B1796 - Service Innovation (Module 2)

Module of  Strategic Service Management (I.C.)

Campus: 

Rimini

Degree programme:

Second cycle degree programme (LM) in Service Management

Lesson period: from November 23, 2023 to November 30, 2023

75972 - Service Performance Metrics - 6 cfu

Module of  I.C. of Customer Relationship Management
(CURRICULUM SERVICE MANAGEMENT)

Campus: 

Rimini

Degree programme:

Second cycle degree programme (LM) in Business Administration and Management

Lesson period: from November 8, 2023 to December 7, 2023

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