Foto del docente

Marco Visentin

Associate Professor

Department of Management

Academic discipline: SECS-P/08 Management

Teaching

Course units

28231 - Evaluation of Service Quality (Module 2)

Campus: 

Bologna

Degree programme:

Second cycle degree programme (LM) in Statistics, Economics and Business

Lesson period: from November 7, 2022 to December 15, 2022

78358 - International Marketing in Tourism - 8 cfu

Campus: 

Rimini

Degree programme:

First cycle degree programme (L) in Economics of Tourism

Lesson period: from April 17, 2023 to May 22, 2023

75971 - Managing Satisfaction and Dissatisfaction - 6 cfu

Module of  I.C. of Customer Relationship Management
(CURRICULUM SERVICE MANAGEMENT)

Campus: 

Rimini

Degree programme:

Second cycle degree programme (LM) in Business Administration and Management

Lesson period: from September 23, 2022 to October 24, 2022

75972 - Service Performance Metrics - 6 cfu

Module of  I.C. of Customer Relationship Management
(CURRICULUM SERVICE MANAGEMENT)

Campus: 

Rimini

Degree programme:

Second cycle degree programme (LM) in Business Administration and Management

Lesson period: from November 8, 2022 to December 7, 2022

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