Mariani M.M.; Hashemi N.; Wirtz J., Artificial intelligence empowered conversational agents: A systematic literature review and research agenda, «JOURNAL OF BUSINESS RESEARCH», 2023, 161, Article number: 113838 , pp. 1 - 23 [Scientific article]Open Access
Novin Hashemi, Gabriele Pizzi, Virginia Vannucci, Chiara Orsingher, Recommender System Chatbot: The effect of Communication Style on Advice Adherence, in: NEXT GENERATION MARKETING. People, Planet, Place: cooperation & shared value for a new era of critical marketing, 2022, pp. 1 - 6 (atti di: NEXT GENERATION MARKETING. People, Planet, Place: cooperation & shared value for a new era of critical marketing, Salerno, 20-21 Ottobre 2022) [Contribution to conference proceedings]
