Student Help Desk: your first point of contact

Assistance with using the University of Bologna’s online services for students, such as Studenti Online, AlmaEsami, Virtuale, EOL – Online Exams, the myUnibo app, and e-mail.

If you are thinking about enrolling in a bachelor’s degree programme or a single cycle degree programme and you have doubts, questions or difficulties, don’t worry we are here to help you get started.

For any initial request, even if you are not sure who to contact, you can reach our staff through the virtual help desks. They will provide first-line guidance and support you through the next steps.

These services are your first point of contact with the University. Our staff will help you clarify your request and, where necessary, forward it to the relevant offices for a more specific reply.

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