69737 - Business Performance Analytics

Academic Year 2019/2020

  • Teaching Mode: Traditional lectures
  • Campus: Forli
  • Corso: Second cycle degree programme (LM) in Economics and management (cod. 9203)

    Also valid for First cycle degree programme (L) in Economics and business (cod. 9202)

Learning outcomes

This course provides a relevant knowledge for developing an analytical business performance management. At the end of this course students will be able to:
- comprehend the role of performance measures in the design of business models and in their effective management
- understand performance dynamics and drivers
- acquire and apply analytical tools and techniques to support strategic, process and operational management

Course contents

  • Performance Measurement Systems, Performance Management Systems, Performance Management Analytics
  • Business performance analytics: definition and areas of application
  • Type of business performance analytics: supply chain analytics, internal analytics, customer analytics, external analytics
  • Strategic management accounting techniques for business performance analytics
  • Analytical tools for business analysis and performance management
  • Information and communication technology for business performance analytics
  • The design of business performance analytical system

Readings/Bibliography

Teaching material to be announced

Teaching methods

Lectures, seminars and case studies analysis

Assessment methods

Written test and project work

Teaching tools

Powerpoint class presentations, laboratory and use of analytics software, additional readings, sources and information about the program, case studies are available in the e-learning web site ( https://elearning-cds.unibo.it [http://https//elearning-cds.unibo.it] )

Office hours

See the website of Riccardo Silvi