87428 - Fundamentals In Healthcare Management

Academic Year 2019/2020

  • Docente: Rosana Silveira Reis
  • Credits: 5
  • SSD: SECS-P/08
  • Language: English
  • Teaching Mode: Traditional lectures
  • Campus: Bologna
  • Corso: Second cycle degree programme (LM) in Health Economics and Management (cod. 8880)

    Also valid for Second cycle degree programme (LM) in Economics and Economic Policy (cod. 8420)

Learning outcomes

The aim of this course is to provide an introduction to the practices and concepts of management and their applications in healthcare through the definition of both the task of management, and the key tools adopted. After focusing on the specific perspective of management science, the impact of institutional context on organizational choices are presented, shifting the attention from the government of healthcare system to the management of healthcare organizations. Healthcare management issues are assessed in the light of organization's strategies, with a specific focus on different categories of managerial choices concerning: (1) Organizational design process; (2) Leadership and human resources; (3) Performance measurement system; (6) Partnership with other organizations; (6) Clinical governance and Quality.

Course contents

 

FUNDAMENTS OF MANAGEMENT

  • Management functions (plan, organize, lead, control)
  • Levels of analysis (individual, team, organization, environment)
  • Historical evolution
  • Micro and macro approaches (interdisciplinary views)
  • Management in Healthcare

 

STRATEGIC MANAGEMENT

Looking outside

  • Linking today and tomorrow
  • Analysis of the competitive environment
  • Strategic thinking and planning (processes)

Looking inside

  • Internal environment
  • Organization design
  • Building new organizations

 

HUMAN RESOURCE MANAGEMENT

  • Challenges for HRM in healthcare
  • Leadership and teamworking

Readings/Bibliography

Burns L.R., Bradley E.H., Weiner B.J. 2012. Shortell & Kaluzny's Health Care Management - Organization Design & Behavior. Cengage Learning (Chapters 3, 4, 5, 8, 10 and 11)

Elton, J., & O’Riordan, A., (2016). Healthcare Disrupted. Next generation business models and strategies. Wiley (Chapter 8).

Ginter, P. M, Duncan, J. W. & Swayne, L. E. (2013). Strategic management of health care organizations. Jossey-Bass. (Chapters 1, 2, 4).

Teaching methods

The content will be covered through a combination of lectures, case studies, oral presentations and tutorials. A strong emphasis will be placed on student participation and on activities and discussions in the classroom. In tutorials, students will work in small groups through activities designed to increase their understanding of the core topics outlined above, including learning by doing and using real examples, creative problem-solving techniques and group's dynamics.

Assessment methods

Participation in class + 3 case studies – 20%

Oral presentation – 20%

Written assignment or Final Exam – 60%

 

* For the 'absent students' in the Final Exam there will be one question additional to cover the classroom activities.

Teaching tools

  • Case studies
  • Videos
  • Group dynamics
  • PPT presentations
  • Additional readings

 

Office hours

See the website of Rosana Silveira Reis