How to obtain a refund for non-due fees

Information on how to obtain a refund for any fees that were paid twice or were not due.

When you can request a refund

Students may obtain a partial or total refund of any fees paid in the following cases:

If they graduate by March but have paid all or part of the fees for the subsequent academic year;

If they have paid twice;

If they have paid more than was due;

If they have paid a fine that was not due;

If they paid a fee that was not due as a result of subsequent loss of student status or if registration was not completed.

How to request a refund

The refund is approved by the Student Administration Office of your Degree Programme, depending on the case either automatically or at the request of the student. For further information send an e-mail to the Student Administration Office of your Degree Programme.

When you will receive the refund

The refund is paid by the University Accounting Service within 60 days from the date of issue of the order by the Student Administration Office. Students are notified of the refund solely by e-mail sent to their institutional address (i.e. Notifications are not sent by ordinary post. Make sure that the payment is received as soon as possible, and in any case within the year the refund was approved.

How to receive the refund

The refund must be received directly by the student (and nobody else) at any branch of the Unicredit group (Unicredit Banca, Unicredit Banca di Roma, Banco di Sicilia), anywhere in the country, by presenting a copy of a valid ID document and your tax ID.

Note: from 6 March 2012, pursuant to Italian Law no. 214/2011, the payment of amounts above 1,000.00 EUR can only be paid by bank or postal transfer, to an account in the name of the student, or to a prepaid top up card with an IBAN code.

Special cases

In the event of the refund of the first instalment of the fees, the refund shall not include the stamp duty and regional tax (€156). For information on the regional tax refund methods, consult the ERGO website - the stamp duty (€16.00) in any case is not refundable.